System operational · UK tenders
Awarded
c50d1756-1c51-47ae-b413-93bb52921801 · Contract

Telephony support including contact centre

Wychavon District Council

Estimated Value

£0 – £41,928

Deadline

21 May 2026

Published

15 June 2026

Type

services

SME SuitableWest MidlandsGBCPV: 72000000
CategoryIT & technology

Overview

Internet link services and SIP trunks for phone calls using CCS Framework RM6116.

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This contract is for providing telephony support services and contact centre operations, including internet connectivity and SIP trunk phone line services. The buyer will use the CCS Framework RM6116 to procure these services, meaning they're following an established government purchasing agreement rather than running a completely open tender.

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Award Details

Opus Business Systems Limited t/a Opus Telecoms

21 May 202628 May 2026 – 27 May 2029

£68,568

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

1 found
  1. 1

    Trustmarque Solutions Ltd

    1 contract wonlatest 6 Aug 2026ends 1 Mar 2027

    £122,700

    total awarded

Trustmarque Solutions Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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Buyer Profile

Wychavon District Council
Typepublic body
RegionWest Midlands
Total tenders43
Total spend£5,992,757
View buyer profile

Key Dates

Published

15 June 2026

Submission deadline

21 May 2026

Renewal expected40% confident

April 2028

Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by Apr 2028).

Notice type

Contract

Source

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