Telephony and Contact Centre Solutions - Call Masking Solutions
Manchester City CouncilEstimated Value
Not specified
Deadline
Not specified
Published
23 April 2025
Type
Not specified
Overview
The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk .
Once registered, participants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this exercise. Manchester City Council is conducting a preliminary market engagement exercise to assess the capability of the Call Masking solutions marketplace.
The exercise will assist the Council gather insights in advance of a potential future procurement. Please note this is not a call for competition and Manchester City Council reserves the right not to proceed to procurement. We would like to invite you to attend a session in May where you can demonstrate your Call Masking solution.
Submission
Please let us know of your intention to be included in the demonstrations by completing and submitting the 'Preliminary Market Engagement Questionnaire - Call Masking Solutions' doc via the E-Procurement platform, CHEST.
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
ROSGAL LIMITED
£45m
total awarded
- 2
Great Places Housing Group Limited
3 contracts wonlatest 31 Mar 2026ends 31 Mar 2029£34m
total awarded
- 3
MANCHESTER UNIVERSITY NHS FOUNDATION TRUST
2 contracts wonlatest 24 Sept 2026ends 31 Mar 2029£8m
total awarded
- 4
CENTENNIAL PROPERTY LIMITED
£33m
total awarded
- 5
Grace Live In Carers Ltd
2 contracts wonlatest 22 Jul 2026£16m
total awarded
ROSGAL LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Find a Tender
Open the original notice
Click the button below to view the full notice on Find a Tender Service (FTS)
Check the procedure type
The "Procedure" section tells you if it's Open (one stage) or Restricted (SQ then ITT). This changes how you apply
Access the eSourcing portal
FTS notices link to the buyer's eSourcing platform — register there to access documents
Complete the Selection Questionnaire
Higher-value contracts often require an SQ first — this pre-qualifies you before the full bid stage
Submit electronically
Upload your completed response through the eSourcing platform before the closing date and time
FTS contracts are above UK procurement thresholds. Late submissions are strictly rejected — submit at least 24 hours before the deadline to avoid portal issues.
Buyer Profile
Manchester City CouncilKey Dates
Published
23 April 2025
Submission deadline
Not specified
Notice type
planning
Source
find a tender
Related Tenders
Asset management and property management
You are invited to submit a response to this Request to Participate (RtP) for the provision of Asset Management and Property Management Services. This procurement is being conducte
4 John street, maryport - lintel replacement and rendering
Replacement of a rotten timber lintel with a new steel or concrete lintel for a property located within a conservation area. To include renewal of lime stucco render to the front e
Provision of linen and laundry services
Provision of Linen and Laundry Services for NHS Trusts within Lancashire and South Cumbria. The Contracting Authorities are seeking a supplier or suppliers to provide comprehensive
Tfgm single view of the network
Transport for Greater Manchester (TfGM) is seeking a cloud-hosted, AI-assisted Intelligent Transport Systems decision-support platform. The platform is intended to bring together a