TC01470 - Boiler and Plumbing Maintenance Services at the Port of Felixstowe

The Felixstowe Dock and Railway Company (the Purchaser) is seeking to appoint a suitably qualified and experienced contractor to provide comprehensive boiler and plumbing maintenance services across a diverse operational estate.Services required include planned preventative maintenance of boiler plant, hot water systems and unvented water heaters; annual servicing and efficiency testing; routine inspections and monitoring of plant condition; Legionella-related water flushing activities; and weekly inspections of designated toilet and urinal facilities. The contractor will be required to maintain statutory compliance, provide condition reporting, maintain accurate maintenance records, and support the Purchaser’s asset replacement and energy efficiency programmes.

In addition to planned maintenance, the contractor will provide responsive plumbing services, including attendance to equipment breakdowns, water leaks, blocked toilets, urinals and sinks, and other plumbing faults across the estate. The service will include emergency call-out provision during and outside normal working hours, with defined response and attendance timesThe successful contractor will be expected to work closely with the Purchaser’s Building Services team, support statutory compliance requirements, provide detailed auditable records, and, where requested, undertake minor installation and upgrade works associated with heating and plumbing systems.

It is currently anticipated that a number of buildings on the port estate will be demolished during 2028. The Purchaser reserves the right to remove any services, works, assets, or maintenance requirements relating to these buildings from the contract at any time without constituting a change in scope to the remaining estate.TUPE may apply.The Purchaser reserves the right to only invite the top 5 suppliers following evaluation of qualification submissions to be invited to tender.