Support for Mortgage Interest Information Provider
DEPARTMENT FOR WORK AND PENSIONSEstimated Value
Not specified
Deadline
Not specified
Published
18 November 2016
Type
Not specified
Overview
An information provider service is required to help support upcoming changes to Support for Mortgage Interest (SMI) which is currently paid as a benefit. There is a bulk volume of customers who need to be contacted initially and then a reduced volume of new claimants going forwards.
Variant bids will not be accepted. This requirement does not involve the setting up of a Dynamic Purchasing System. Please note the contents of this notice may change in the time between this and the opportunity notice.
Contact & helpdesk
The requirement will contain elements of both incoming and outgoing calls to DWP customers in receipt of SMI to inform them of the changes, confirming contact and some back office administration.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Route 101 Limited
£221m
total awarded
Route 101 Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Department For Work and PensionsKey Dates
Published
18 November 2016
Submission deadline
Not specified
Notice type
planning
Source
contracts finder
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