Software Maintenance for Medical Record Scanners

Maintenance and servicing of medical imaging scanners to ensure safe, reliable operation and uninterrupted clinical use. This procurement involves the award of a contract for the provision of maintenance and support services for medical imaging scanners.

The services include planned preventative maintenance, corrective repairs, technical support, and fault response to ensure that scanning equipment remains safe, reliable, and fully operational for clinical use. The contract is being awarded via a direct call‑off from an established procurement framework, which provides a compliant route to market in accordance with public procurement regulations.

The framework has been selected as it includes pre‑approved suppliers who meet defined quality, technical, financial, and regulatory requirements, with agreed contractual terms and conditions. Using the framework enables the contracting authority to maintain continuity of service for business‑critical medical equipment, minimise procurement timescales, and reduce operational risk, while ensuring value for money and full auditability. The framework route removes the need for a further competitive tender process and supports the continued delivery of essential diagnostic services with minimal disruption to patients and clinical teams.