Single Point of Access (SPoA) - Urgent Care
NHS Leicester, Leicestershire and Rutland Integrated Care BoardEstimated Value
Up to £25,000,000
Deadline
Not specified
Published
2 July 2026
Type
services
Overview
The proposed Single Point of Access will provide a single, coordinated route into urgent community care services across Leicester, Leicestershire and Rutland. The model is designed to ensure patients receive the right care, at the right time, in the right place, whilst simplifying access for health and care professionals and improving coordination across the wider system.
The model represents a significant step towards a more integrated and responsive urgent community care offer. NHS LLR ICB intends to follow the PSR Most Suitable Provider Process to award this contract.
The estimated value and length of the contract is £5 million per annum for 3 years with the option to extend the contract for up to 2 years (£25,000,000). The intended contract start date is 01/04/2027. This notice will be live for fourteen (14) days from the date of publication.
Key points
- Provide a clinically-led triage and coordination function.
- Operate 24 hours a day, 365 days a year.
- Support all age groups.
- Enable direct referral into urgent community services.
- Provide access to senior clinical decision makers.
- Improve integration between health, social care and community services.
- Support earlier intervention and hospital avoidance.
- Improve visibility of demand, capacity and system pressures.
- Utilise shared care records and interoperable digital solutions.
- Promote equity of access across Leicester, Leicestershire and Rutland.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
InHealth Ltd
1 contract wonlatest 31 Jul 2026
InHealth Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
NHS Leicester, Leicestershire and Rutland Integrated Care BoardKey Dates
Published
2 July 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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