Services-Framework-Debt Collection
UNITED UTILITIES WATER LIMITEDEstimated Value
Not specified
Deadline
10 February 2026
Published
27 January 2026
Type
Not specified
Full Description
Service Requirement - Debt Collection (Household only).
The scope is for Debt Collection services for United Utilities Household Customers. Debt Collection Agencies play a part in the strategy of recovering debt in at various stages within the collections processes.
Debt Collection activities at United Utilities include
- Recovery of live debt on existing customer base.
- Trace and Collect on Leaver Debts.
- Field visits for various campaign activity.
- Campaign Activity for earlier collections.
- Specialist activities e.g. Probate.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
UK Grid Solutions Limited
2 contracts wonlatest 10 Sept 2026 - 2
Industrial Chemicals
- 3
ENEIDA, Grid Intelligence S.A.
2 contracts wonlatest 10 Sept 2026£25m
total awarded
- 4
BENTLEY SYSTEMS (UK) LIMITED
£5m
total awarded
- 5
Westcoast Chemicals Limited
2 contracts wonlatest 2 Jul 2026ends 31 Mar 2030£10m
total awarded
UK Grid Solutions Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
United Utilities Water LimitedKey Dates
Published
27 January 2026
Submission deadline
10 February 2026
Notice type
planning
Source
find a tender
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