Security Control Centre
Estimated Value
Not specified
Deadline
Not specified
Published
7 May 2026
Type
services
Overview
The SCC facility is a combination of an Alarm Receiving Centre (ARC), Remote Video Receiving Centre (RVRC) and other centralised security functions. The SCC will provide a central facility for receiving alarm notifications, monitoring Video Surveillance System (VSS) images, utilising radio and other communication technologies, and controlling the response to emergency incidents.
The SCC will provide the services twenty-four (24) hours per day, 365 days per year. For Clarity and avoidance of doubt: This Contract was published on Contracts finder and is being reproduced on FTS in order to publish a Reg 72 PCR2015 modification to it.
AI Analysis
Powered by AI — always verify against official documents
The UK government is looking for a contractor to operate a 24/7 Security Control Centre that receives alarm alerts, monitors security cameras, handles radio communications, and coordinates emergency response. This is a round-the-clock operation running every single day of the year for a central security facility.
Requirements
- Ability to operate a facility 24 hours per day, 365 days per year with no closures
- Experience operating an Alarm Receiving Centre (ARC) — receiving and processing alarm notifications
- Experience operating a Remote Video Receiving Centre (RVRC) — monitoring live video surveillance feeds
- Radio communication technology capability and experience
- Emergency incident response coordination and control capability
- Security clearance or ability to obtain appropriate security vetting (typical for government security contracts)
- Check the full tender documents for staffing levels, technical specifications, and service level agreements not detailed in this summary
Key Tasks & Deliverables
- Receive and process alarm notifications from connected alarm systems 24/7
- Monitor real-time video surveillance system feeds continuously
- Operate and manage radio communication systems for security and emergency response
- Coordinate and control the response to security incidents and emergencies
- Maintain facility operations without interruption 365 days per year including weekends and bank holidays
- Log, record, and report all incidents and communications as required
How to Read This Tender
- 1This is a regulated procurement under PCR2015 (Public Contracts Regulations) — this means the tender process must follow strict government procurement rules, so deadlines and submission requirements are non-negotiable.
- 2The note about 'Reg 72 PCR2015 modification' means this is a contract variation or update to an existing contract already published on Contracts Finder — check the original contract notice for the full details, pricing, and duration because they're not all in this summary.
- 3Look for the service level agreement (SLA) in the full documents — this will specify response times for alarms, video monitoring quality standards, and incident response requirements which are critical to costing your bid.
- 4Pay attention to staffing requirements — 24/7/365 operations means you need shift rotas, holiday cover, and sick leave contingency built into your pricing and operational plan.
- 5Check whether this is a new contract or a renewal/extension of an existing service — this affects whether you're competing against an incumbent provider and what service continuity requirements apply.
Tips for Small Businesses
- If you don't have ARC or RVRC experience in-house, consider forming a consortium with or subcontracting to a specialist security services firm that does — many small businesses win these contracts by partnering with experienced operators rather than trying to do everything themselves.
- Government contracts often score points for social value (hiring local staff, apprenticeships, supporting disadvantaged groups) — factor this into your bid plan early, especially for a facility that will need permanent staff.
- Get clarity on the contract duration, renewal options, and staffing levels required before spending time on your proposal — if it requires 50+ staff working shifts, a very small business may struggle with the operational overhead and insurance costs, so partner accordingly.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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How to Apply
Step-by-step submission guide
Submission Portal
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Key Dates
Published
7 May 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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