Robotic Process Automation and ServiceNow Resourcing Framework Agreement
Post Office LimitedEstimated Value
Up to £32,000,000
Deadline
Not specified
Published
26 May 2026
Type
Not specified
Full Description
Lot 1 - Robotic Process Automation Resourcing
The future supplier will be expected to provide an accredited Blue Prism Developer and a Business operational support function to support the design, development, administration, management and implementation of automation workflows and IT service enhancements within Post Office, ensuring efficient operations and scalability. It also involves maintaining and managing POL's estate of automations, ensuring they operate seamlessly while following industry-standard development life cycle management and administration management practices.
This includes providing augmented resource to support the POL Robotics team as well as operational support covering:
- Database maintenance including archiving
- Service account management
- Monitoring and alerts
- Incident management
- Patch management
- Application support
- Windows Infrastructure support
Lot 2 - ServiceNow Resourcing
Improve the quality, cost and agility when sourcing technical resource for the ServiceNow platforms. Establish a panel of suppliers with contracts, costs and KPIs pre agreed to enable business resourcing needs to be fulfilled at pace.
This requirement covers a number of overall scenarios
- Post Office Platform Team BAU Resource Augmentation - longer term needs
- Post Office Project Team Resource Augmentation
- Outcome based delivery
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Q5 LTD
£3m
total awarded
- 2
Accenture (UK) Limited
£314m
total awarded
- 3
KPMG LLP
£341,213
total awarded
- 4
The HR Fixers Limited
3 contracts wonlatest 12 Mar 2026£373,750
total awarded
- 5
PA CONSULTING SERVICES LIMITED
£12m
total awarded
Q5 LTD is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Find a Tender
Open the original notice
Click the button below to view the full notice on Find a Tender Service (FTS)
Check the procedure type
The "Procedure" section tells you if it's Open (one stage) or Restricted (SQ then ITT). This changes how you apply
Access the eSourcing portal
FTS notices link to the buyer's eSourcing platform — register there to access documents
Complete the Selection Questionnaire
Higher-value contracts often require an SQ first — this pre-qualifies you before the full bid stage
Submit electronically
Upload your completed response through the eSourcing platform before the closing date and time
FTS contracts are above UK procurement thresholds. Late submissions are strictly rejected — submit at least 24 hours before the deadline to avoid portal issues.
Buyer Profile
Post Office LimitedKey Dates
Published
26 May 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
Related Tenders
Decadal scale net sediment budget and geomorphic change analysis of SSSI dune systems in england
Decadal scale net sediment budget and geomorphic change analysis of SSSI dune systems in England.It is intended that changes in dune field sediment volume and spatio-temporal varia
Malaysia penang centre regear and refit
The British Council needs a contractor to refit its Penang office (Wisma Great Eastern) so it can host examinations, adding exam rooms and related facilities.
Poplar harca lift service and maintenance – all estates
Poplar HARCA is seeking to procure a new Contract for Lift Service and Maintenance. The Contract will require the Contractor to provide and manage all the necessary resources and i
Integrated security solutions (ISS) works at walham and pentir
National Grid Electricity Transmission Plc is seeking experienced and suitably qualified suppliers capable of delivering a fully integrated security solution for critical national