Recovery of written-off Penalty Charge Notices
City of Bradford Metropolitan District CouncilEstimated Value
Up to £91,667
Deadline
Not specified
Published
8 July 2026
Type
Not specified
Overview
The Council requires a specialist debt recovery service for written-off or aged Penalty Charge Notice cases that have been returned by Enforcement Agents as uncollectable under the statutory PCN enforcement process. The Provider will be assigned aged PCN debt cases, typically over 365 days old, where standard enforcement is no longer viable.
The Provider will review referred cases, investigate individual debtor circumstances, generate a propensity-to-pay score for each case, and use this information to determine whether recovery action should be taken and the most appropriate recovery approach. The service will be delivered on a commission-only, no-win-no-fee basis, with no upfront or ongoing cost to the Council.
The Provider will receive a percentage commission only on successful recoveries. The Council expects to refer approximately 400 to 1,200 cases per calendar month, with an anticipated 10% recovery rate on cases passed to the Provider.
Contact & helpdesk
The service will include case review, tracing, customer contact, payment recovery activity, management reporting, financial audit reporting, and support through SRA-regulated legal recovery routes where appropriate.
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Award Details
TRACE DEBT RECOVERY UK LIMITED
£91,667
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Care 24-7 Limited
6 contracts wonlatest 18 Feb 2026ends 31 Mar 2030£8m
total awarded
- 2
Waythrough
5 contracts wonlatest 22 Jun 2026ends 30 Sept 2030£15m
total awarded
- 3
Horton Housing Support Limited
5 contracts wonlatest 1 Jun 2026ends 30 Sept 2030£12m
total awarded
- 4
CDW Limited
4 contracts wonlatest 28 Sept 2026ends 30 Oct 2031£5m
total awarded
- 5
CONTROLLED SPACE LIMITED
£253,259
total awarded
Care 24-7 Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
City of Bradford Metropolitan District CouncilKey Dates
Published
8 July 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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