System operational · UK tenders
planned
ocds-h6vhtk-051b28 · planningUpdate

Purchase and Development of Debt Management System

Department for Work & Pensions

Estimated Value

Up to £40,000,000

Deadline

Not specified

Published

2 June 2025

Type

Not specified

LondonGBopen

Full Description

Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The new DMS system will be required to seamlessly integrate with multiple platforms and systems (including the incumbent DM6). Scope of Service Will include SaaS Debt management solution to meet DWP functional and non-functional requirements

  • User friendly modern debt collection and management capabilities
  • Flexible and business user configurable
  • Hosted in the UK with 99.9% Availability
  • Scalable to meet projected growth in accounts and users
  • Innovative future roadmap
  • Implementation of a SaaS debt management solution
  • Design and configuration
  • Integration to DWP architecture
  • Migration of data from current solution
  • Testing and assurance
  • Training and knowledge transfer
  • Supplier project management
  • BAU support for a SaaS debt management solution
  • Service desk
  • System maintenance
  • Performance monitoring
  • Change management support

The current plan is for a 8 year initial contract with a possible up to 36 month extension but this is subject to review when developing the procurement approach. The value range of the procurement is estimated to be between £20m and £40m excluding VAT

Requirements

Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The new DMS system will be required to seamlessly integrate with multiple platforms and systems (including the incumbent DM6). Scope of Service Will include SaaS Debt management solution to meet DWP functional and non-functional requirements

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Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    PROGRESSION DEVELOPMENT LTD

    7 contracts wonlatest 12 Aug 2026CH 08004264

    £200,000

    total awarded

  2. 2

    UNIVERSITY OF LIVERPOOL

    4 contracts wonlatest 30 Sept 2026CH RC000660

    £230,261

    total awarded

  3. 3

    COLLEGE OF POLICING LIMITED

    4 contracts wonlatest 28 Sept 2026CH 08235199

    £121,294

    total awarded

  4. 4

    CIPD ENTERPRISES LTD

    4 contracts wonlatest 21 Sept 2026CH 02921009

    £174,486

    total awarded

  5. 5

    KING'S COLLEGE LONDON

    3 contracts wonlatest 30 Sept 2026CH RC000297

    £57,180

    total awarded

PROGRESSION DEVELOPMENT LTD is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

Department for Work & Pensions
Typepublic body
RegionUK
Total tenders193
Total spend£1,819,229,175
View buyer profile

Key Dates

Published

2 June 2025

Submission deadline

Not specified

Notice type

planningUpdate

Source

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