Provision of Waste Management Services

The aim of this contract is to provide a comprehensive and compliant Waste Management Service across two CKH properties, supporting safe, clean environments for residents and ensuring adherence to environmental legislation, sustainability priorities, and value for money. The service must: •Maintain high-quality waste collection and disposal •Increase recycling rates •Reduce contamination •Support CKH’s environmental and Net Zero objectives •Provide responsive and reliable operational performance 3.Project Background CKH estates generate several waste streams including: •General residual waste •Dry mixed recycling •Food and organic waste •Bulky domestic waste •Clinical / hazardous (site specific) •Fly tipped waste on CKH-managed land •Construction/refurbishment waste (ad hoc) A consolidated, professionally managed contract is required to: •Improve consistency across sites •Standardise service levels and reporting •Reduce missed collections •Increase recycling performance •Reduce environmental impact •Provide data for monthly management reporting 4.Project Objectives The primary objectives are: Deliver scheduled and reactive waste collection services across CKH sites Provide containers, bins, skips, and equipment as required Ensure compliant disposal of all waste streams Improve recycling rates year-on-year Deliver responsive fly‐tipping removal Reduce carbon emissions associated with waste Provide clear, accurate monthly reporting Maintain clean, safe estate environments Ensure excellent customer service and communication 5.Project Objectives: Detailed Tasks See Section 7 for Specification. 6.Outputs Key outputs include: •Reliable collection services with 1% missed collections •Recycling performance improvements •Full traceability of all waste streams •Monthly reporting including: oTonnage data oRecycling percentages oCarbon/transport data oMissed collection logs oFly tip response logs •Quarterly performance reviews with CKH •Compliance with all legal duties of care 7.Product Specification 7.1 Waste Streams to Be Managed Residual waste Dry Mixed Recycling (DMR) Food waste Glass Cardboard Bulky waste Clinical/hazardous waste (where applicable) Garden waste Construction waste (via ad hoc orders) Fly‐tipping removal 7.2 Service Delivery Hours Scheduled collections: as per site requirements Reactive collections: Urgent: within 4 hours Standard: within 24 hours Fly‐tips: within 24 hours (95%) 7.3 Staff Training Requirements Contractor staff must be trained in: Manual handling Waste segregation & contamination prevention Environmental compliance Health and safety Fire awareness First aid (desirable) Safeguarding (where visiting supported accommodation areas) 7.4 Compliance & Documentation Contractor must provide: Waste Transfer Notes (WTNs) Hazardous Waste Consignment Notes (where applicable) Vehicle licenses & environmental compliance certification Bin maintenance records Waste Carriers Licence 7.5 Equipment Contractor must supply, maintain, and replace: 240L / 360L / 660L / 1100L containers Skips (various sizes) FEL/REL containers Bins must be clearly labelled with waste stream type. 7.6 Disclosure Barring Service Checks N/A 7.7 Site List Site 1 – Cross Keys Homes, Shrewsbury Avenue, Peterborough, PE2 7BZ (HQ) Site 2 – 31-35 Hampton Court, Peterborough, PE3 7JB