Provision of Travel and Transport Bookings
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Estimated Value
Up to £2,400,000
Deadline
6 November 2025
Published
3 October 2025
Type
Not specified
Overview
CVUHB is seeking a professional provider to manage all aspects of travel and transport logistics. The provider will be responsible for booking and coordinating national and international travel, arranging local transport within the UK, and offering responsive support throughout the travel process.
The service must be efficient, cost-effective, and fully compliant with CVUHB’s travel policies. Scope of Work: The appointed provider will oversee the full range of travel logistics, including booking international and domestic flights for authorised travellers.
They will also arrange train and coach travel for journeys within the UK, and coordinate airport transfers, hotel-to-venue shuttles, and other local transport needs. All travel must be planned in accordance with CVUHB’s policies, ensuring value for money and accommodating any special requirements.
Eligibility & compliance
For every individual and group journey, the provider must produce comprehensive travel itineraries that clearly outline all segments of the trip, including departure and arrival times, transport modes, accommodation details, and any relevant instructions or contact information.
Contact & helpdesk
The provider will offer a dedicated point of contact for travel-related queries, including last-minute changes or cancellations.
Additional details
These may include accessibility needs, dietary considerations during transit, and baggage allowances for medical or research equipment. They will work closely with CVUHB staff to manage travel approvals, documentation, and itinerary planning.
Clear and consolidated travel itineraries must be provided to all travellers in advance. In the event of travel disruptions, the provider will be expected to respond promptly, offering re-booking options and alternative arrangements to minimise any impact on CVUHB’s operations.
Output Required: The appointed provider will be expected to deliver a range of outputs that ensure transparency, efficiency, and ease of coordination across all travel activities. In addition to itineraries, the provider must supply formal booking confirmations for all flights, train journeys, and local transport arrangements.
These confirmations should be timely, accurate, and accessible to both the traveller and relevant CVUHB administrative staff. To support financial oversight and demonstrate value for money, the provider must maintain a documented record of all travel-related costs.
This should include a breakdown of expenses per trip, as well as any savings achieved through negotiated rates, group bookings, or policy-compliant alternatives. These records will be used to monitor budget adherence and inform future travel planning.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
ID Medical Group Ltd
19 contracts wonlatest 9 Sept 2026£23m
total awarded
- 2
NUFFIELD HEALTH
8 contracts wonlatest 24 Dec 2025£21m
total awarded
- 3
CDW Limited
6 contracts wonlatest 1 Oct 2026£3bn
total awarded
- 4
ADFERIAD RECOVERY LIMITED
6 contracts wonlatest 1 Sept 2026£2m
total awarded
- 5
Softcat Plc
6 contracts wonlatest 6 Aug 2026£1m
total awarded
ID Medical Group Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Key Dates
Published
3 October 2025
Submission deadline
6 November 2025
Notice type
tender
Source
find a tender
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