Estimated Value
Not specified
Deadline
Not specified
Published
11 August 2026
Type
works
Overview
The contract is anticipated to commence 17th August 2026 for a period of 5 years. There will be an option to extend for a period of up to a maximum of 12-months.
Any such extension will be at the discretion of the Authority and subject to satisfactory performance. The Authority has estimated the value of the Services and Goods not to exceed £650,000.00 for the full contract period, including any extension periods.
The contract is anticipated to commence 17th August 2026 for a period of 5 years. There will be an option to extend for a period of up to a maximum of 36-months.
Lots (1)
- Lot 1Bus Shelters And Associated Services for the supply, installation and maintenance of Eco Bus Shelters
Key dates
- Commences
- 17th August 2026
- Duration
- 5 years
Additional details
Any such extension will be at the discretion of the Authority and subject to satisfactory performance. The Authority has estimated the value of the Services and Goods not to exceed £650,000.00 for the full contract period, including any extension periods.
The estimated value is given in good faith to assist tenderers in making their submissions, it should not be interpreted as an undertaking to purchase any goods, services or works to any particular value by the Authority and does not form part of the Contract. Further information is contained within the tender documentation. Additional information: The contract shall be awarded via a direct award call-off under Lot 1 – Bus Shelters and Associated Services of the Bus Shelters, Real Time Passenger Information (RTPI) and Associated Services Framework.
AI Analysis
Powered by AI — always verify against official documents
West Yorkshire is looking for a contractor to support and maintain 1,236 real-time display screens that show bus arrival information at bus stops and bus stations across the region. This is an ongoing maintenance contract to keep these displays working properly.
Requirements
- Ability to service and maintain 1,236 real-time display units across West Yorkshire
- Experience with real-time passenger information display systems
- Capacity to respond to faults and breakdowns across a geographically dispersed network
- Knowledge of bus stop and bus station infrastructure
- Ability to manage spare parts inventory and stock
- Compliance with health and safety requirements for working at bus stops and stations
Key Tasks & Deliverables
- Routine preventative maintenance of 1,236 real-time display screens
- Emergency fault diagnosis and repair when displays malfunction
- Supply and replacement of faulty components and parts
- Keep spare parts in stock to minimise downtime
- Record keeping and reporting on maintenance activities and display uptime
- Ensure displays remain operational and show accurate bus arrival information
How to Read This Tender
- 1This is a 'support and maintenance' contract, not a supply contract — the buyer already owns the displays, they need someone to fix and maintain them. Focus on your service capability, not selling new equipment.
- 2The scale is large: 1,236 units spread across West Yorkshire means you'll need logistics, scheduling systems, and possibly multiple engineers or subcontractors. Check the tender documents for response time requirements (e.g. must fix faults within 24 hours).
- 3Look for the contract duration and renewal terms — maintenance contracts often run 2-5 years with optional extensions. This gives you revenue visibility if you win.
- 4Find the detailed specification section which will explain: what display models you'll be servicing, what 'support' includes (e.g. phone helpdesk vs. on-site visits), spare parts availability expectations, and penalty clauses for downtime.
- 5Check if there's a Service Level Agreement (SLA) section — this defines how quickly you must respond to faults. Missing SLAs means lost revenue or contract termination, so budget realistically for staff and travel.
Tips for Small Businesses
- If you're small, consider partnering with a larger contractor as a subcontractor or specialist (e.g. if you have electronics expertise). Alternatively, form a consortium with other local service providers to share the geographic coverage and on-call requirements.
- Real-time display technology requires specific knowledge — check if you need training certification or if the incumbent contractor provides handover training. Budget for this in your bid.
- Emphasise social value in your bid: local employment, apprenticeships, or community involvement (e.g. working with local colleges on tech training). Local authorities often score this highly.
Award Details
r2p UK Systems Ltd
Trueform Engineering Ltd
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
West Yorkshire Combined AuthorityKey Dates
Published
11 August 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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