Provision of Risk Based Verification Solution for Benefit Changes in Circumstances
Derby City CouncilEstimated Value
Up to £31,000
Deadline
21 June 2016
Published
23 May 2016
Type
goods
Overview
Tenders are invited for the provision of a software solution to enable the risk scoring of reported changes of circumstances relating to Housing Benefit (HB) and Council Tax Support (CTS) claims. Derby City Council’s Benefits Service delivers a service to customers wishing to claim the following benefits: (a) Housing Benefit (b) Council Tax Support (c) Second adult rebate (for pensioners) (d) Free school meals In 2015 the Council launched an Online New Claims solution, supported by Risk Based Verification.
The Benefits Service continues to modernise the way that it delivers its service to customers in order to improve performance and make efficiencies wherever possible. It is committed to finding increasingly innovative ways to provide the best level of service possible, whilst operating in a challenging financial climate.
The Council has a corporate Channel Shift Policy and wider e-services agenda, under which customers are increasingly being provided with more opportunities to self-serve by requesting Council services online. To support these aims and expand on its current online offer, the Council now proposes to procure a Benefits E-Changes in Circumstances solution supported by an associated Risk Based Verification solution.
Key dates
- Commences
- 1st September 2016
Submission
However, it is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a comprehensive response.
Additional details
The Risk Based Verification solution should also be able to risk score changes received via other routes such as paper. The successful bidder for the Risk Based Verification solution will be expected to work collaboratively with the successful bidder for the Benefits E-Changes in Circumstances solution, and the Council’s Information Systems Team, to ensure the service is implemented and running live no later than 1st October 2016.
The contract is expected to commence 1st September 2016 and end 31st March 2018. There is a budget of around £31,000.
This includes scope for some further product development costs over the course of the contracts. Please note, suppliers wishing to express interest and obtain the documentation, must do so by 2pm on 20th June 2016.
The deadline for returns is 10.00am on 21st June 2016 2016. Please visit https://www.eastmidstenders.org where you can express interest and obtain the documents. Please note we will only accept expressions of interest through the e-tendering system.
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
CIVICA UK LIMITED
1 contract wonlatest 30 Jun 2026ends 31 Jul 2031£254,500
total awarded
- 2
NETWORK INSTALLATION SOLUTIONS LIMITED
£1m
total awarded
- 3
Liquidlogic Ltd
1 contract wonlatest 31 Mar 2024ends 31 Mar 2029£2m
total awarded
CIVICA UK LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeStart free trial to downloadCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Contracts Finder
Open the original notice
Click the button below to view this tender on Contracts Finder
Find the submission method
Look for "How to apply" section — most tenders link to an eSourcing platform (e.g. In-Tend, ProContract, Jaggaer)
Create an account
Register on the eSourcing platform for free — you'll need a company email and DUNS number
Download tender documents
Download the ITT (Invitation to Tender), specification, pricing schedule, and any templates
Submit your response
Upload completed documents through the portal before the deadline — late bids are automatically rejected
Most buyers do NOT accept email submissions. You must submit through their eSourcing platform. Check the notice for the exact link.
Buyer Profile
DERBY CITY COUNCILKey Dates
Published
23 May 2016
Submission deadline
21 June 2016
Notice type
tender
Source
contracts finder
Related Tenders
CA18537 - nova education trust contract for supply of biomass boiler fuel pellets
Nova Education Trust is seeking to appoint a single supplier to provide the supply and management of biomass wood pellets for Nova Education Trust, C09-C11, The Sir Colin Campbell
BBV HS2 MWCC north flooring, screed, & tiling
Design, supply and installation of flooring and tiling systems including resin floors, ceramic tiling, screeds, paving, floor hatches, thresholds and associated finishes, incorpora
NP93827 seasonal influenza vaccine
Supply of Seasonal Influenza Vaccine. Lot 1 - Supply of Influenza Vaccines as recommended by JCVI for Over 65 years to NHS Scotland for use in the 2027/28 NHS Scotland Seasonal Flu
Supply, delivery, installation and disposal of scottish welfare fund items
Midlothian Council seeks to establish a framework for the supply, delivery, installation and disposal of domestic furniture and furnishings, including white goods to various types