Provision of Management and Support of an IP Connect Private MPLS Service to the EISEC Platform

TVFCS uses EISEC and AML data to assist with the identification of the location of emergency callers who have used the 999 system to request assistance. EISEC and AML data is captured by BT as part of the 999 system and passed to TVFCS via dedicated EISEC servers, with a dual circuit connection in the primary control at Calcot, and a single circuit connection to the secondary control site in Kidlington.

Data provided by the EISEC server is then passed into the TVFCS Command and Control solution, with the geographical location of the caller consequentially being displayed to Fire Control staff on their mapping display. The existing BT servers need to be replaced in order to guarantee continuity of service provision as telephony infrastructure migrates away from the PSTN system.

The contract is broken down into a single capital expenditure of £3,500, and an annual charge of £9,500 which includes the provision at both primary and secondary control. Placing an order for replacement hardware with BT also enters the service into a 5-year contract for provision of the associated data.

The EISEC contract meets the requirements, set out in the TVFCS Inter Authority Steady State Legal agreements, of a 'TVFCS Contract'. As such, approval was sought and gained at the December meeting of the TVFCS Joint Committee to meet the £3,500 cost of hardware replacement from the TVFCS replacement and renewal capita fund. The annual revenue cost of £9,500 was profiled in the TVFCS revenue budget bid for the 2025/26 financial year and was agreed by all 3 authorities.