Provision of a Fitness to Practise Emotional Support Line
Social Work EnglandEstimated Value
Up to £333,333
Deadline
15 October 2025
Published
29 August 2025
Type
Not specified
Overview
Social Work England is looking to Contract with an external Service Bidder who can support us to deliver against our objectives and achieve our ambitions by delivering an emotional support telephone line to those affected by Fitness to Practise proceedings. We require an emotional support telephone line for social workers, witnesses and complainants (those that raise Fitness to Practise concerns) and those affected by the Fitness to Practise process, that they can access by phone, and other methods, such as email or live chat/web chat 24 hours a day, 365 days a year.
Contact & helpdesk
While the service will be open to all involved in Fitness to Practise and their family members, and some may need to use the service once or regularly, the provider will ensure that usage is appropriate and managed in a way that ensures callers don't develop a dependency upon the service and contact ends at an appropriate stage (for example 3 months after the Fitness to Practise matter has concluded).
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
MARTEN WALSH CHERER LIMITED
£125,000
total awarded
- 2
Embridge Consulting (UK) Ltd
1 contract wonlatest 11 Aug 2026ends 11 Sept 2029£372,528
total awarded
- 3
Edge Hill University
1 contract wonlatest 6 Aug 2026£41,427
total awarded
- 4
CAPSTICKS SOLICITORS LLP
£17m
total awarded
- 5
KINGSLEY NAPLEY LLP
£17m
total awarded
MARTEN WALSH CHERER LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
SOCIAL WORK ENGLANDKey Dates
Published
29 August 2025
Submission deadline
15 October 2025
Notice type
tender
Source
find a tender
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