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ocds-h6vhtk-0582ad · tender

Provision of a Fitness to Practise Emotional Support Line

Social Work England

Estimated Value

Up to £333,333

Deadline

15 October 2025

Published

29 August 2025

Type

Not specified

Yorkshire and the HumberGBselective

Overview

Social Work England is looking to Contract with an external Service Bidder who can support us to deliver against our objectives and achieve our ambitions by delivering an emotional support telephone line to those affected by Fitness to Practise proceedings. We require an emotional support telephone line for social workers, witnesses and complainants (those that raise Fitness to Practise concerns) and those affected by the Fitness to Practise process, that they can access by phone, and other methods, such as email or live chat/web chat 24 hours a day, 365 days a year.

Contact & helpdesk

While the service will be open to all involved in Fitness to Practise and their family members, and some may need to use the service once or regularly, the provider will ensure that usage is appropriate and managed in a way that ensures callers don't develop a dependency upon the service and contact ends at an appropriate stage (for example 3 months after the Fitness to Practise matter has concluded).

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Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    MARTEN WALSH CHERER LIMITED

    2 contracts wonlatest 24 Oct 2025ends 1 Jul 2026CH 02669638

    £125,000

    total awarded

  2. 2

    Embridge Consulting (UK) Ltd

    1 contract wonlatest 11 Aug 2026ends 11 Sept 2029

    £372,528

    total awarded

  3. 3

    Edge Hill University

    1 contract wonlatest 6 Aug 2026

    £41,427

    total awarded

  4. 4

    CAPSTICKS SOLICITORS LLP

    1 contract wonlatest 22 May 2026ends 6 Jul 2029CH OC340360

    £17m

    total awarded

  5. 5

    KINGSLEY NAPLEY LLP

    1 contract wonlatest 22 May 2026ends 6 Jul 2029CH OC343278

    £17m

    total awarded

MARTEN WALSH CHERER LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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Buyer Profile

SOCIAL WORK ENGLAND
Typepublic body
Total tenders12
Total spend£35,966,729
View buyer profile

Key Dates

Published

29 August 2025

Submission deadline

15 October 2025

Notice type

tender

Source

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