Provision of Continence Products and Services
United Lincolnshire Hospitals NHS TrustEstimated Value
Up to £5,000,000
Deadline
25 January 2018
Published
1 November 2017
Type
services
Full Description
The Authority seeks a Contractor to provide a comprehensive service for the supply and delivery, of continence products to patient's homes, residential homes and in-patients at a number of facilities, including community hospitals and Authority premises.
The key objectives are
- To provide a range of products as detailed in the specification for adults and children
- To provide a delivery service to meet patients' needs, wherever they reside
- To provide an online ordering process / system for products, literature and samples
- To provide a dedicated computerised system, providing detailed patient data and comprehensive management reports
- To provide a dedicated customer care operators
- To provide an data inputting service
- To provide a facility outside normal office hours, which allows patients/healthcare professionals to contact the Contractor
- To provide a system to track the time each call takes to be answered.
- To provide a Freephone telephone number for clients and a separate number for healthcare professionals
- To work to agreed Authority criteria regarding access to the service and specific product provision
- Provide reminders of reassessments
- To provide stationery as agreed with the Authority
- Provision of free product samples to patient
- Provision of free product sample kit for Authority staff
Additional information: This is a one step process through the Due North (Proactis) pro-contract portal (www.procontract.due-north.com; all required documentation must be submitted by the closing time 12:00hrs on the published date.
Requirements
- To provide a range of products as detailed in the specification for adults and children
- To work to agreed Authority criteria regarding access to the service and specific product provision
Additional information: This is a one step process through the Due North (Proactis) pro-contract portal (www.procontract.due-north.com; all required documentation must be submitted by the closing time 12:00hrs on the published date.
Contact Information
- To provide a facility outside normal office hours, which allows patients/healthcare professionals to contact the Contractor
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Buyer Profile
United Lincolnshire Hospitals NHS TrustKey Dates
Published
1 November 2017
Submission deadline
25 January 2018
Notice type
awardUpdate
Source
contracts finder
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