Provision of Contact Centre Software
TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUSTEstimated Value
Up to £226,800
Deadline
Not specified
Published
10 June 2026
Type
goods
Overview
Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.
Contact & helpdesk
Provision of Cloud Contact Centre system, for 50+ Agents to support the Trusts Crisis Services and Information Service Desk.
AI AnalysisMembers
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A UK government trust needs to buy and set up a cloud-based contact centre system that can handle calls and messages for 50 or more staff members. The system must support two separate services: a crisis helpline and an information desk, with features like phone calls, user accounts, and call recording.
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Award Details
British Telecommunications PLC
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Buyer Profile
TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUSTKey Dates
Published
10 June 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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