System operational · UK & EU tenders
Awarded
ocds-h6vhtk-069b6d · award

Provision of a Hosted Meeting and Agenda System (ModernGov)

Bristol City Council

Estimated Value

Not specified

Deadline

Not specified

Published

18 May 2026

Type

Not specified

GBlimitedCPV: 48000000
CategoryIT & technology

Overview

3 year contract with option to extend for 12 months for Software for the Hosted Meeting and Agenda System (ModernGov) for decision making meetings to upload reports and agendas to enable elected members and the public to electronically access those documents.

AI Analysis

Powered by AI — always verify against official documents

Medium Complexity

This is a 3-year contract (with a possible 1-year extension) to provide a software system called ModernGov that local government bodies use to share meeting agendas and reports online. Elected councillors and the public will use it to view and access meeting documents electronically instead of paper copies.

Requirements

  • Software must be a hosted (cloud-based) solution — not installed on the buyer's servers
  • System must support uploading and managing reports and agendas for decision-making meetings
  • Must enable electronic access for elected members (councillors) to view documents
  • Must enable public access to meeting documents
  • Contract duration: 3 years with optional 12-month extension
  • No specific certifications, security standards, or compliance requirements explicitly stated in this notice — check the full tender documents for ISO27001, GDPR compliance, data protection, accessibility standards (WCAG), and business continuity requirements

Key Tasks & Deliverables

  • Provide and maintain a hosted software platform (ModernGov or equivalent) throughout the 3-year contract
  • Enable councillors and staff to upload meeting agendas and reports to the system
  • Ensure the system displays documents in a format accessible to elected members
  • Provide public-facing access so residents can view meeting documents online
  • Maintain system uptime and performance during the contract period
  • Support users (staff and councillors) in using the platform

How to Read This Tender

  • 1This is a Software-as-a-Service (SaaS) contract — the supplier hosts the software in the cloud and the buyer pays an annual fee, rather than buying permanent licenses. Understand whether pricing is per-user, per-meeting, or a flat annual fee.
  • 2Look carefully in the full tender documents for Service Level Agreements (SLAs) — these specify uptime guarantees (e.g., '99.5% availability'), response times for support, and penalties if the system goes down.
  • 3Check the 'optional extension' clause: can both parties agree to extend for 12 months, or does only one party decide? This affects your ability to commit long-term.
  • 4Search the detailed requirements for data security, backup, and disaster recovery — local government handles sensitive councillor communications and must comply with GDPR and UK data protection law.
  • 5Accessibility is critical for public-facing systems: the tender documents should specify WCAG 2.1 AA or similar standards so disabled users (councillors and residents) can access meetings equally.

Tips for Small Businesses

  • If you don't currently offer ModernGov, check whether the buyer will accept an equivalent system (e.g., Civica, Confirm, or another agenda management platform). The tender may be named after ModernGov but allow alternative solutions — this opens the bid to more suppliers.
  • Hosting and support costs are your main risk: make sure you understand your own cloud infrastructure costs (AWS, Azure, or your own data centre) before pricing, as any underestimation will erode margins over 3 years. Build in a cost escalation clause if you can negotiate it.
  • Consider bundling professional services (training for councillors, data migration from their old system, custom reporting) as 'added value' to differentiate your bid — councils often value smooth implementation over just software alone.

Award Details

Civica UK Ltd

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

1 found
  1. 1

    Civica UK Limited

    1 contract wonlatest 23 Jul 2026ends 30 Sept 2027

    £45,888

    total awarded

Civica UK Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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Buyer Profile

Bristol City Council
Typepublic body
RegionSouth West
Total contracts41
Total spend£38,653,987
View buyer profile

Key Dates

Published

18 May 2026

Submission deadline

Not specified

Renewal expected70% confident

July 2029

Predicted using explicit duration found in the tender description (36 months from publication date + 60 days (estimated) → renewal expected by Jul 2029).

Notice type

award

Source

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