Provision of a Debt Segmentation Tool
Leicester City CouncilEstimated Value
£46,800 – £61,200
Deadline
20 May 2026
Published
4 June 2026
Type
Not specified
Overview
The provision of a Debt Segmentation tool to assess customer affordability and identify where there are possible vulnerabilities. The contract was awarded following a procurement conducted under the G-Cloud 14 framework.
AI Analysis
Powered by AI — always verify against official documents
A government organisation is buying a software tool that helps them sort their customers into different groups based on how much money they can afford to pay, and flags customers who might be in financial difficulty. This contract was awarded through the G-Cloud 14 framework, which is a pre-approved supplier list for cloud-based services.
Requirements
- Supplier must be listed on the G-Cloud 14 framework (procurement already completed — this is a contract award notice, not an open tender)
- Software must assess customer affordability
- Tool must identify financial vulnerabilities in customer base
- Must be a cloud-based or digital solution (G-Cloud framework requirement)
- No additional specific certifications or qualifications mentioned in this notice
Key Tasks & Deliverables
- Deliver a debt segmentation tool (software application) ready to use
- Configure the tool to analyse customer affordability data
- Set up functionality to flag vulnerable customers automatically
- Integrate with the buyer's existing customer data systems
- Provide training or documentation so staff can operate the tool
- Ongoing support and maintenance of the software
How to Read This Tender
- 1This is a contract award notice, not an open tender — the supplier has already been selected. If you're not the winning supplier, you cannot bid on this specific contract, but you could apply to G-Cloud 14 for future opportunities.
- 2G-Cloud 14 is a pre-approved supplier framework run by the Crown Commercial Service. Suppliers on it have already passed security, capability, and quality checks, which is why they can be awarded contracts quickly.
- 3The notice mentions 'assessment of affordability' and 'vulnerability identification' — this suggests the tool must use data analytics or algorithms, not just be a basic database. Look for details on data security, GDPR compliance, and how customer data is protected.
- 4Check the full contract documents (if publicly available) for service level agreements (SLAs) — these set out response times for support and uptime guarantees for the software.
- 5The phrase 'Debt Segmentation' means grouping customers by how much debt they have and their ability to pay. Understand that this is for a government organisation managing vulnerable people, so there will be strict compliance requirements around fairness and data protection.
Tips for Small Businesses
- If you're a small software company, consider applying to G-Cloud 14 yourself for future contracts — once approved, you can bid on notices like this one. The application takes time but opens doors to government work.
- If you already supply to this organisation, ask whether they need integrations, data migration, or custom reporting alongside the main tool — these add-on services can boost your bid value.
- Debt and affordability tools are increasingly required by regulated organisations (financial services, utilities, local authorities). If you win a contract like this, use it as a case study to win similar work from other public sector bodies.
Award Details
Ascendant Solutions Limited
£46,800
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Civica UK Ltd
1 contract wonlatest 29 May 2026ends 31 May 2027£785,540
total awarded
Civica UK Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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Buyer Profile
Leicester City CouncilKey Dates
Published
4 June 2026
Submission deadline
20 May 2026
Renewal expected40% confident
May 2029
Predicted using median duration of UK contracts in the same CPV division (35 months from contract start date → renewal expected by May 2029).
Notice type
Contract
Source
contracts finder
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