Primary Care Enhanced Services - Phoenix Family Care
Estimated Value
Not specified
Deadline
Not specified
Published
27 May 2026
Type
services
Overview
NHS Coventry and Warwickshire ICB has utilised direct award process C of the Provider Selection Regime regulations to award a contract for the provision of: Primary Care Enhanced Services, including: DOAC, ECG, Leg Ulcer, Anti-coagulation, Phlebotomy, Wound Care, Injectables, FeNO, Pessaries, Shared Care, Spirometry, Special Allocations Scheme and Asylum Seeker Services. Commencing 1st April 2026 - 31st March 2028
NHS Coventry and Warwickshire ICB has utilised direct award process C of the Provider Selection Regime regulations to award a contract for the provision of Primary Care Enhanced Services. The contract duration is from 1st April 2026 to 31st March 2028. The provider is an existing provider, and the services are existing services.
Key dates
- Commences
- 1st April 2026
AI Analysis
Powered by AI — always verify against official documents
NHS Coventry and Warwickshire is awarding a 2-year contract to an existing primary care provider (Phoenix Family Care) to deliver 12 different enhanced health services in the community. These services go beyond standard GP appointments and include things like blood tests, heart monitoring, wound care, and support for vulnerable groups like asylum seekers.
Requirements
- Must be an existing primary care provider already delivering these services
- Must be able to deliver DOAC (anticoagulant) services
- Must be able to perform and interpret ECG (heart trace) tests
- Must be able to manage leg ulcer treatment and monitoring
- Must be able to provide anti-coagulation (blood-thinning) clinics
- Must be able to perform phlebotomy (blood draws)
- Must be able to provide wound care services
- Must be able to administer injectables
- Must be able to perform and interpret FeNO tests (lung function indicator)
- Must be able to fit and manage pessaries (medical devices)
- Must be able to manage shared care arrangements with secondary care
- Must be able to perform spirometry (lung function tests)
- Must operate the Special Allocations Scheme (additional NHS funding for specific patient groups)
- Must be able to provide healthcare services to asylum seekers
- Must hold appropriate NHS registration and indemnity insurance
- Must comply with NHS contract terms and conditions
Key Tasks & Deliverables
- Deliver anticoagulant (DOAC) management clinics for patients on blood-thinning medications
- Perform and interpret 12-lead ECG (electrocardiogram) tests for heart assessment
- Assess, treat, and monitor patients with leg ulcers
- Run anti-coagulation clinics with patient monitoring and medication adjustments
- Perform venepuncture (blood draws) for routine and diagnostic testing
- Provide sterile wound dressing and wound care services
- Administer injectable medicines including vaccinations and biologics
- Perform FeNO (fractional exhaled nitric oxide) testing for asthma diagnosis
- Fit, insert, and manage pessary devices for pelvic floor support
- Coordinate shared care between primary and secondary (hospital) care for complex patients
- Perform spirometry (lung function testing) and interpret results
- Manage patients under the Special Allocations Scheme (typically higher-needs patient groups)
- Provide health services to asylum seekers including initial health checks and ongoing care
How to Read This Tender
- 1This is a direct award contract, meaning the NHS has chosen Phoenix Family Care directly without open competition — this is not an invitation to bid. You would only be involved if you were the selected provider or if exploring subcontracting opportunities with them.
- 2The 'Provider Selection Regime' is the NHS rulebook for awarding contracts — 'Process C' means it's a direct award process, typically used when a provider is already delivering the service and continuity matters. This explains why it's not a competitive tender.
- 3The service list uses medical abbreviations — break these down: DOAC (medications like apixaban), ECG (heart test), FeNO (asthma test), Spirometry (lung test). Understanding what each service involves helps you assess if you could support delivery.
- 4The contract runs 1 April 2026 to 31 March 2028 — this is a 2-year term. Check the full contract documents for any break clauses or extension options that might affect service stability.
- 5Watch for the specification section in full tender documents — it will detail staffing levels, appointment targets, opening hours, and quality standards required. These drive your costs and viability.
Tips for Small Businesses
- If you run a primary care clinic or nursing service, approach Phoenix Family Care directly about subcontracting specific services — they may need to outsource some elements (e.g. specialist wound care nurses, spirometry technicians) and contracting with you could be faster than hiring staff.
- Asylum seeker and vulnerable patient services often attract additional social value or quality scoring in NHS contracts — if you have experience in these areas, this could be a specialist niche worth developing partnerships around.
- The services listed suggest a GP practice moving toward a 'one-stop shop' model. If you provide clinical staffing (nurses, healthcare assistants) or equipment leasing (spirometry machines, ECG devices), approach practices about becoming an approved supplier before the contract starts in April 2026.
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Coventry and Warwickshire Partnership Trust
1 contract wonlatest 21 Jul 2026
Coventry and Warwickshire Partnership Trust is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Key Dates
Published
27 May 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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