PLM Service Management Support - PP-UKIFS-369
UK INDUSTRIAL FUSION SOLUTIONS LTDEstimated Value
Up to £400,000
Deadline
16 January 2026
Published
13 April 2026
Type
Not specified
Overview
Summary of Requirement UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks.
The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream. 2. Key Technical Scope •Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users. •Support migration from UKAEA Ivanti ticketing system to STEP ticketing system. •Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026). •Provide training materials and support for up to 20 PLM capabilities. •Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance. •Personnel must hold BPSS (service desk) and SC clearance (business/platform admin).
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Award Details
TECHNIA LTD
£400,000
TECHNIA Limited
£400,000
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
The University of Manchester
3 contracts wonlatest 13 Oct 2026ends 2 Nov 2028£2m
total awarded
- 2
Fujikura Europe Ltd
£7m
total awarded
- 3
Amentum Clean Energy Limited
2 contracts wonlatest 13 Oct 2026ends 2 Nov 2028£6m
total awarded
- 4
Oxford Sigma Limited
2 contracts wonlatest 13 Oct 2026ends 2 Nov 2028£6m
total awarded
- 5
Kyoto Fusioneering Ltd
2 contracts wonlatest 13 Oct 2026ends 31 Mar 2027£2m
total awarded
The University of Manchester is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
UK Industrial Fusion Solutions LTDKey Dates
Published
13 April 2026
Submission deadline
16 January 2026
Notice type
award
Source
find a tender
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