Pioneer Group Housing Management System and Support Services
The Pioneer Housing and Community Group LimitedEstimated Value
Up to £750,100
Deadline
Not specified
Published
30 July 2025
Type
services
Overview
Pioneer are seeking to replace the Housing Management System (HMS), Asset Management System (AMS) and Finance system as well as introduce improved Customer Relationship Management functionality (CRM) into Pioneer. Project duration has been set to 36 months and will comprise of several phases, which, will be agreed following the appointment of the Successful Bidder.
Bidders are requested to detail recommended phased implementation approaches to a project of this type under Bidder Response 3.12. The Successful Bidder will be required to comply with the Technical Statement of Requirements in providing the Services.
The Contract will last for an initial period of 5 years, with an option to extend at Pioneer’s sole discretion for a period of up to 2 years, plus a further period of up to 2 years, plus a further period of up to 1 year, giving a maximum potential term of 10 years. The Contract Award Decision is expected to be published in December 2024.
Key dates
- Duration
- 10 years
Eligibility & compliance
For the avoidance of doubt Bidders are to take the following into consideration: •Current systems are on premise and have been in place for circa 15 years •Legacy systems are to be decommissioned in the financial year of replacement •Data quality has been impacted by low levels of integration and sub optimal user experience •Bidders must confirm integration compatibility with Open Accounts and detail the nature of the integration under Bidder Response section 1.2 Full details of the Services to be provided under the Contract are contained in the Technical Statement of Requirements set out at Part C of Appendix 1 of the Invitation to Tender (ITT).
Submission
Pioneer understands that bid values for the new 10 year contract will be reflective of current market conditions and will differ depending on the solutions submitted by Bidders.
Additional details
The estimated contract value of £1,500,000 over 10 years is based on the current costs. The Bid values will be evaluated in accordance with the methodology set out in the Invitation to Tender. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/768DF6DAE2
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Award Details
Rubixx Solutions Limited
£750,100
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Buyer Profile
The Pioneer Housing and Community Group LimitedKey Dates
Published
30 July 2025
Submission deadline
Not specified
Notice type
award
Source
find a tender
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