PfH Business Solutions and Supply Management Framework

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 90% of UK’ social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting.

PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 (“PCR 2015”) and a central purchasing body under regulation 37 PCR 2015. Please refer to www.pfh.co.uk for additional information.

PfH is administered by Inprova Limited (Inprova) and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner supporting business performance improvement for both public and private sector clients.

PfH has sought experienced suppliers to establish a framework agreement for a range of Business Solution needs, including Janitorial, Office and Business and Printing. The framework will be constructed of ten lots.

Lot 1 of the Framework Agreement covers comprehensive office and business solutions, including essential products and services for daily operations and health and safety. This lot operates based on a core basket of goods, with the ability to identify products listed as best value, sustainable, branded and own branded.

The scope includes items such as general office stationery, business machines, paper, labels, filing and storage, PPE, hygiene supplies, and associated services like shredding and recycling. PfH has awarded five suppliers to this lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 2 of the Framework Agreement focuses on smart savings for members.

This lot operates based on a core basket of goods, with a minimum smart savings detailed in the supplier's bid via a percentage. PFH members will receive a smart savings plan within 30 days of the contract start date.

This will outline how the supplier plans to deliver the specified savings by the first anniversary of the Call Off Contract. The savings plan will be tracked monthly to ensure progress.

The scope includes items such as general office stationery, business machines, paper, labels, filing and storage, PPE, hygiene supplies, and associated services like shredding and recycling. PfH has awarded 2 suppliers to this lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 3 provides members with a comprehensive range of print and digital communication services.

This includes end-to-end print management solutions, document management, and associated services such as scanning, physical and digital document storage, fulfilment, postage, and distribution. Members can procure printed documents and marketing materials, with services including ad hoc print requests, hybrid mail services, desktop mailing, inbound mail management, stock management, and online ordering.

In addition, suppliers in this lot should be able to deliver a wide range of signage capabilities, of varying purposes from a scope of materials. This scope will include but not be limited to vehicle livery, external signage, site boarding etc. PfH has awarded 5 suppliers to this lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 4 of the Framework Agreement provides members with a comprehensive range of print devices, from domestic desktop printers to high-specification, multifunctional commercial devices.

In addition to the devices, suppliers will offer a full range of optional associated services, from standard managed print to full digital transformation solutions. This lot provides a holistic approach to managing printing needs, ensuring cost efficiencies and enhanced productivity.

PfH has awarded 4 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Lot 6 will provide comprehensive digital transformation to support members in modernising their operations, enhancing efficiency, and ensuring data security. This scope includes secure digital document management systems with advanced search, indexing, and compliance features, as well as workflow automation tools to streamline routine processes like invoicing and onboarding.

IT infrastructure modernization is also a key component, offering secure, cloud-based or hybrid storage solutions, data backup, and network security. PfH has awarded 3 suppliers to the lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 8 will offer a comprehensive range of workwear and PPE solutions tailored to meet the diverse needs of public sector industries.

This includes standard workwear, customisable uniforms, and a wide range of PPE, from basic kits to advanced protection for high-risk environments. The scope includes specialist-wear, such as flame and chemical-resistant clothing, as well as thermal and electrical protection garments.

In addition to products, the scope of Lot 8 offers essential services like training and inspection programs to ensure proper use and maintenance of PPE. Customised delivery and collection services, an online portal for personalised ordering, and stock management solutions available to streamline logistics and inventory control.

This integrated approach simplifies procurement and management, promotes safety, ensures compliance with industry standards, and might offer expert guidance to meet. PfH has awarded 5 suppliers to this lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 9 provides a comprehensive range of janitorial supplies and services to meet cleaning and hygiene needs for PfH members.

This includes but is not limited to disposable and reusable cloths, wipes, paper products, floor care chemicals, kitchen and bathroom cleaning solutions, disinfectants, spill kits, air fresheners, and first aid kits. The scope also includes cleaning tools and equipment like mops, brushes, buckets, and trolleys, as well as personal protective items such as gloves and aprons.

In addition to products, Lot 9 offers flexible delivery options, stock management solutions, and training sessions to ensure safe and effective use of supplies. Suppliers will provide high-quality, eco-friendly products and offer guidance on their proper use.

This lot supports public sector environments by maintaining high standards of cleanliness and hygiene, ensuring compliance with regulations, and providing reliable and flexible solutions to meet members' needs. PfH has awarded 3 suppliers to this lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 5 offers a comprehensive range of office and business furniture designed to meet the diverse needs of modern work environments.

This includes desks, chairs, storage solutions, and meeting furniture, all aimed at providing high-quality, flexible, and aesthetically pleasing options for the public sector. Additional services such as space planning, installation, reconfiguration, and maintenance are available within the scope of this lot.

PfH has awarded 6 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Lot 7 provides a comprehensive solution for managing all aspects of printing by combining print services, devices, and support into a single contract. This approach simplifies procurement and management, reducing costs and administrative work.

It covers a wide range of printing needs, from standard materials to specialised requirements, and includes complete device management. PfH has awarded 2 suppliers to this lot.

The successful suppliers will provide delivery throughout the entire UK. Lot 10 supports organisations to manage small, infrequent purchases relating to office supplies, janitorial products, and printing services.

By focusing on "tail spend," the provision of this lot unlocks hidden savings, reduces administrative burdens, and improves procurement control. The goal is cost reduction through streamlined processes and better supplier terms, saving time and resources with optimised procurement and automation.

PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.