Estimated Value
£150,000 – £0
Deadline
16 July 2026
Published
7 September 2026
Type
services
Overview
HM Revenue and Customs (HMRC) is the UK's tax, payments, and customs authority, collecting tax revenue. HMRC collects the money that pays for the UK's public services and aids families and individuals with targeted financial support.
HMRC does this by being impartial and increasingly efficient in its administration. HMRC helps the honest majority to get their tax right and makes it hard for the dishonest minority to cheat the system. 1.2 HMRC Payments are responsible for all payments in and out processes within HMRC.
In 2025 to 2026, 4.8 million P800 Tax Calculation overpayment letters were issued. Approximately 1m remain uncollected due to a variety of different reasons.
Contact & helpdesk
HMRC Payments are looking to reduce the volume of uncollected overpayments by securing contact detail, mobile number, email address and postal address. 2.
Additional details
General Overview 2.1 Data is sought to help support HMRCs aim to reduce the number of uncollected repayments. The data would support HMRC's communications approach by providing HMRC with customer mobile numbers, email addresses and up-to date address details so customers can be contacted and nudged to collect their overpayment.
AI AnalysisMembers
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HMRC wants a supplier to supply up‑to‑date mobile numbers, email addresses and postal addresses for about 1 million taxpayers who have not collected P800 overpayment letters, so they can be contacted and nudged to claim their money.
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Award Details
Experian Limited
£150,000
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Buyer Profile
H M REVENUE & CUSTOMSKey Dates
Published
7 September 2026
Submission deadline
16 July 2026
Notice type
Contract
Source
contracts finder
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