On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability) Franchising and Wider Transport Ticketing & Payment Consultancy Services

Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. The Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process.

Lot 1 of this Framework is seeking the provision of On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability). The solution shall support route, journey and stop association, estimated arrival/departure information and integration with other onboard and back-office systems.

Requirements include resilient positioning, industry-standard data interfaces, remote configuration, monitoring, diagnostics, reporting, security and ongoing support throughout the solution lifecycle. The solution shall support continuous high-quality recording, secure storage and retrieval, authorised access and evidential integrity.

Requirements include integration with other onboard systems, equipment health monitoring, remote diagnostics, secure communications, configurable camera arrangements and enhanced analytics where required. The solution shall provide reliable passenger-count data for operational, planning and passenger-information purposes and integrate with onboard and central systems.

Requirements include appropriate counting accuracy, standardised interfaces, secure data transfer, reporting, monitoring, diagnostics, remote management and resilient operation. The solution shall support configurable and conditional priority strategies and integration with vehicle, roadside and central systems.

Requirements include secure, low-latency communications, monitoring and reporting, remote configuration, interoperability, performance analysis, testing, cybersecurity and ongoing technical support. The solution shall support operational messaging, service information, alerts and emergency communications through an appropriate driver interface.

Requirements include integration with other onboard systems, secure communications, operational logging, remote configuration, equipment monitoring, diagnostics and resilient operation across the vehicle fleet. Solutions shall support appropriate front, side and rear displays, accessibility and visibility requirements and integration with onboard systems to automate displayed information.

Requirements include remote configuration, operational overrides, equipment monitoring, diagnostics, secure communications, robust vehicle-grade equipment and ongoing maintenance and support. The solution shall integrate with vehicle location and onboard systems to trigger information accurately.

Requirements include accessible presentation, remote and priority messaging, configurable content, secure communications, monitoring, diagnostics, resilient operation and ongoing system support. The solution shall use vehicle dimensions together with accurate location, mapping and detection information to provide timely audible and visual driver warnings.

Requirements include reliable hazard identification, minimisation of false alerts, offline resilience, secure updates, event logging, diagnostics and onboard-system integration. The solution shall provide sufficient processing capacity, storage and future scalability while supporting secure application separation and interoperability.

Requirements include edge processing, secure communications, remote software management, monitoring and diagnostics, onboard-system integration and future expansion throughout its operational lifecycle. Lot 2 is for Franchising and Wider Transport Ticketing & Payment Consultancy Services.

Services may include business cases, network and commercial design, financial modelling, consultation, procurement, mobilisation, integrated fares and ticketing, assets and technology, contract management, service permits, independent assurance and stakeholder engagement. Services may encompass ITSO, Stored Value, contactless EMV, barcode and QR ticketing, Account Based and Multi-Token Ticketing, Mobility as a Service, and wider ticketing initiatives across public-sector authorities, transport operators and national organisations.

Services may also include management of multi-platform implementations and development of technical solutions through engagement with relevant stakeholders. Services may include governance advice for public and commercial organisations, preparation of grant, tender and franchise submissions, support for public procurement exercises, and research activities contributing to sustainable transport policy and delivery.

Services may include multi-operator and multimodal schemes, multiple ITSO HOPS and Customer Management Systems, and schemes operating across multiple ticketing channels, technologies and participating organisations. Services may also encompass auditable datasets, payment reporting, stakeholder-led revenue solutions and expert technical evidence supporting appeals, tribunals or legal proceedings.

Lot 1 comprises nine on-vehicle technology Parts, with the detailed Requirements Specification forming the basis from which deliverables may be identified at individual call-off. The solution shall support route, journey and stop association, estimated arrival/departure information and integration with other onboard and back-office systems.

Requirements include resilient positioning, industry-standard data interfaces, remote configuration, monitoring, diagnostics, reporting, security and ongoing support throughout the solution lifecycle. The solution shall support continuous high-quality recording, secure storage and retrieval, authorised access and evidential integrity.

Requirements include integration with other onboard systems, equipment health monitoring, remote diagnostics, secure communications, configurable camera arrangements and enhanced analytics where required. The solution shall provide reliable passenger-count data for operational, planning and passenger-information purposes and integrate with onboard and central systems.

Requirements include appropriate counting accuracy, standardised interfaces, secure data transfer, reporting, monitoring, diagnostics, remote management and resilient operation. The solution shall support configurable and conditional priority strategies and integration with vehicle, roadside and central systems.

Requirements include secure, low-latency communications, monitoring and reporting, remote configuration, interoperability, performance analysis, testing, cybersecurity and ongoing technical support. The solution shall support operational messaging, service information, alerts and emergency communications through an appropriate driver interface.

Requirements include integration with other onboard systems, secure communications, operational logging, remote configuration, equipment monitoring, diagnostics and resilient operation across the vehicle fleet. Solutions shall support appropriate front, side and rear displays, accessibility and visibility requirements and integration with onboard systems to automate displayed information.

Requirements include remote configuration, operational overrides, equipment monitoring, diagnostics, secure communications, robust vehicle-grade equipment and ongoing maintenance and support. The solution shall integrate with vehicle location and onboard systems to trigger information accurately.

Requirements include accessible presentation, remote and priority messaging, configurable content, secure communications, monitoring, diagnostics, resilient operation and ongoing system support. The solution shall use vehicle dimensions together with accurate location, mapping and detection information to provide timely audible and visual driver warnings.

Requirements include reliable hazard identification, minimisation of false alerts, offline resilience, secure updates, event logging, diagnostics and onboard-system integration. The solution shall provide sufficient processing capacity, storage and future scalability while supporting secure application separation and interoperability.

Requirements include edge processing, secure communications, remote software management, monitoring and diagnostics, onboard-system integration and future expansion throughout its operational lifecycle. Lot 1 Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process.

Lot 2 is for Franchising and Wider Transport Ticketing & Payment Consultancy Services. Services may include business cases, network and commercial design, financial modelling, consultation, procurement, mobilisation, integrated fares and ticketing, assets and technology, contract management, service permits, independent assurance and stakeholder engagement.

Services may encompass ITSO, Stored Value, contactless EMV, barcode and QR ticketing, Account Based and Multi-Token Ticketing, Mobility as a Service, and wider ticketing initiatives across public-sector authorities, transport operators and national organisations. Services may also include management of multi-platform implementations and development of technical solutions through engagement with relevant stakeholders.

Services may include governance advice for public and commercial organisations, preparation of grant, tender and franchise submissions, support for public procurement exercises, and research activities contributing to sustainable transport policy and delivery. Services may include multi-operator and multimodal schemes, multiple ITSO HOPS and Customer Management Systems, and schemes operating across multiple ticketing channels, technologies and participating organisations.

Services may also encompass auditable datasets, payment reporting, stakeholder-led revenue solutions and expert technical evidence supporting appeals, tribunals or legal proceedings. Lot 2 Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process.