Estimated Value
Up to £123,039
Deadline
Not specified
Published
28 August 2026
Type
Not specified
Full Description
NWSSP on behalf of Cwm Taf Morgannwg UHB has appointed Care-Com Systems (SW) Ltd to renew its nurse call, affray alarm, and communication systems installed across the following sites:
- Princess of Wales Hospital (POW) – Various Wards
- Maritime Mental Health Unit
- Glanrhyd Medium Secure Unit – Affray Alarm System
- Glanrhyd – Appleton Clinic
- Glanrhyd – Caswell Clinic Alarm Monitoring System
- Dewi Sant Hospital
The products are all designed, manufactured, and commissioned by Carecom. These systems operate on a closed protocol architecture, and all firmware, micro controller programming, and communication protocols are the intellectual property of Carecom. As a result, no other provider is able to deliver maintenance, software support, or system upgrades to the equipment installed across these sites.
Attempting to engage an alternative supplier for any of the above sites would introduce significant risks to patient safety, system integrity, and operational continuity, as third parties do not have legal or technical access to the proprietary software, diagnostic tools, or configuration environment. Due to this, only the original manufacturer can safely and lawfully provide the required services.
Requirements
Attempting to engage an alternative supplier for any of the above sites would introduce significant risks to patient safety, system integrity, and operational continuity, as third parties do not have legal or technical access to the proprietary software, diagnostic tools, or configuration environment. Due to this, only the original manufacturer can safely and lawfully provide the required services.
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Award Details
Care-Com Systems (SW) Ltd
£123,039
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
ID Medical Group Ltd
19 contracts wonlatest 9 Sept 2026£23m
total awarded
- 2
NUFFIELD HEALTH
8 contracts wonlatest 24 Dec 2025£21m
total awarded
- 3
CDW Limited
6 contracts wonlatest 1 Oct 2026£3bn
total awarded
- 4
ADFERIAD RECOVERY LIMITED
6 contracts wonlatest 1 Sept 2026£2m
total awarded
- 5
Softcat Plc
6 contracts wonlatest 6 Aug 2026£1m
total awarded
ID Medical Group Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Key Dates
Published
28 August 2026
Submission deadline
Not specified
Notice type
awardUpdate
Source
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