NRTS3 NOC and Field Services Sizing Assessment
National Highways LimitedEstimated Value
£149,500 – £0
Deadline
11 May 2026
Published
9 June 2026
Type
services
Overview
NRTS3 NOC and Field Services Sizing Assessment National Highways has awarded a contract to Gartner UK Limited to provide independent validation and optimisation of staffing models for the NRTS3 programme, focusing on the National Operations Centre NOC and Field Services FS. The support is required due to internal resource constraints during the ITT evaluation and upcoming BAFO stage. Gartner will deliver benchmarking, cost assurance, and recommendations to help National Highways secure value for money, strengthen negotiations, and confidently proceed with a high value direct award.
AI Analysis
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National Highways has already awarded this contract to Gartner UK Limited. This is NOT an open tender — it's a completed contract for independent expert analysis of how many staff the NRTS3 programme needs in its National Operations Centre and Field Services teams. Gartner will benchmark staffing levels, check costs, and give recommendations to help National Highways get the best value when they finalise the main contract.
Requirements
- No specific requirements listed in this notice — this is a closed contract already awarded to Gartner UK Limited
- The supplier must have expertise in staffing model validation and benchmarking
- Ability to conduct independent cost assurance reviews
- Experience with large-scale operational centre and field services staffing analysis
Key Tasks & Deliverables
- Benchmark staffing models for the National Operations Centre (NOC) against industry standards
- Benchmark staffing models for Field Services (FS) against industry standards
- Validate the proposed number of staff required for both teams
- Optimise staffing recommendations to improve cost efficiency
- Conduct cost assurance review of proposed staffing budgets
- Provide recommendations to strengthen National Highways' negotiating position with bidders
- Support the Invitation to Tender (ITT) evaluation process
- Prepare analysis for the Best and Final Offer (BAFO) stage of procurement
How to Read This Tender
- 1This is a closed contract notice, not an open opportunity — Gartner has already won this work. You cannot bid for it.
- 2This contract is advisory/consulting in nature — it's about validating someone else's staffing plans, not delivering the actual services. The real main contract for running the NOC and Field Services will be tendered separately.
- 3The 'ITT evaluation' and 'BAFO stage' mentioned are procurement stages of the larger NRTS3 programme — this support contract helps National Highways run that main procurement better.
- 4National Highways used this contract to fill an internal gap during a busy procurement period — it's a time-limited support service, not the main delivery contract.
- 5Look for the main NRTS3 programme tender separately if you want to bid to actually operate the National Operations Centre or Field Services.
Tips for Small Businesses
- This contract is closed, but it signals that National Highways is running a major NRTS3 procurement. Watch for the main ITT (Invitation to Tender) for the actual NOC and Field Services delivery contract — that's where the real opportunity will be for operational delivery partners.
- If you have specialist knowledge in staffing benchmarking, operational centre management, or field services scaling, monitoring National Highways' future tenders could lead to subcontracting opportunities with whoever wins the main contract.
- The fact that National Highways brought in external expertise on staffing suggests they value thorough, independent validation — if you bid on future NRTS3 work, emphasise how your staffing proposals have been tested and benchmarked against best practice.
Award Details
GARTNER U.K. LIMITED
£149,500
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Mott Macdonald
4 contracts wonlatest 28 Jul 2026ends 31 Mar 2028£2m
total awarded
- 2
CIO-OFFICE LLP
1 contract wonlatest 19 Jun 2026ends 18 Dec 2026£480,156
total awarded
Mott Macdonald is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
National Highways LimitedKey Dates
Published
9 June 2026
Submission deadline
11 May 2026
Renewal expected40% confident
April 2028
Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by Apr 2028).
Notice type
Contract
Source
contracts finder
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