NHSGJ0094/22 Managed Service Contract for Orthopaedic Theatres
NHS Golden JubileeEstimated Value
Not specified
Deadline
Not specified
Published
5 June 2026
Type
services
Overview
NHS Golden Jubilee Board have the requirement for the provision of an Orthopaedic Managed Service for a total of ten (10) theatres. This includes five (5) existing theatres and five (5) new theatres, which have been built as part of our Phase 2 expansion programme of a new Surgical Centre.
The Contract will include but not be limited to; the supply of equipment, staffed on-site technical support, maintenance, service, repair, calibration and parts. Staffed on-site technical support is required during normal working hours (Monday to Friday 8am-4pm), however, suppliers are advised that there may be the requirement to extend this support to seven (7) days per week, during the duration of the Contract and should therefore consider this when bidding. The Contract will NOT include infrastructure, the supply of consumables or implantable devices.
AI Analysis
Powered by AI — always verify against official documents
NHS Golden Jubilee Board needs a company to manage and support 10 orthopaedic operating theatres (5 existing, 5 new) at their surgical centre. You'll supply all the equipment, keep technicians on-site to fix and maintain it, and handle repairs and calibration for the contract duration.
Requirements
- Ability to supply orthopaedic theatre equipment
- Staffed on-site technical support during Monday–Friday, 8am–4pm (minimum)
- Capacity to potentially extend support to 7 days per week if required
- Ability to provide maintenance, servicing, repair, and calibration of equipment
- Supply of parts for equipment maintenance and repair
- No requirement to supply infrastructure, consumables, or implantable medical devices
Key Tasks & Deliverables
- Supply and install equipment for 10 orthopaedic theatres (5 existing, 5 newly built)
- Provide staffed on-site technical support team during standard working hours (Monday–Friday, 8am–4pm)
- Plan for potential extension of technical support to 7 days per week if NHS requests it
- Perform routine maintenance and servicing of all theatre equipment
- Repair faulty equipment and replace parts as needed
- Calibrate orthopaedic theatre equipment to maintain safety and accuracy standards
- Stock and supply replacement parts throughout the contract period
How to Read This Tender
- 1This is a 'Managed Service' contract — the NHS wants one supplier to handle everything equipment-related rather than buying pieces separately. You're responsible for keeping it all working, not just selling it.
- 2Pay close attention to the '7 days per week' note: the NHS says they 'may' require this, so assume you'll need to budget for it even though it's not guaranteed. This is a hidden cost many bidders miss.
- 3The contract explicitly excludes 'infrastructure, consumables, and implantable devices' — don't include pricing for building work, surgical gloves, swabs, or joint implants. Clarify with the NHS exactly what counts as 'equipment' versus 'consumables' before bidding.
- 4Check the full tender documents for the contract length (duration not stated here) and the exact list of theatre equipment you'll be responsible for — this determines your costs and staffing needs.
- 5Look for any service level agreements (SLAs) in the full documentation — these will specify response times for repairs and equipment availability, which directly impact your technical team size and costs.
Tips for Small Businesses
- If you're not a large manufacturer, consider partnering with an equipment supplier (subcontracting arrangement) — you could win the managed service contract and handle on-site support while they supply the equipment. This reduces your capital outlay.
- The on-site staffing requirement is significant — budget carefully for 2–3 technicians during working hours, plus potentially more if 7-day cover becomes mandatory. This is labour-intensive, so check if you can hire local staff near the hospital to reduce costs.
- Highlight 'social value' in your bid (NHS contracts often score this highly) — e.g. committing to train local technicians, offer apprenticeships, or use local suppliers for parts. This can be a competitive advantage over larger national competitors.
Award Details
Stryker UK Limited
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Buyer Profile
NHS Golden JubileeKey Dates
Published
5 June 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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