Estimated Value
Not specified
Deadline
Not specified
Published
28 May 2026
Type
Not specified
Overview
Network Discovery Tool and Managed Service awarded via NHS Shared Business Services (SBS10510) Digital Workplace Solutions 2
AI Analysis
Powered by AI — always verify against official documents
The NHS is looking for a supplier to provide a network discovery tool and managed service to help identify and monitor all devices and systems connected to their network. This is a continuation of an existing framework agreement (SBS10510) for digital workplace solutions, so you'd be bidding alongside other approved suppliers.
Requirements
- Must be pre-approved on the NHS Shared Business Services (SBS) Digital Workplace Solutions 2 framework (SBS10510) — if not already on this framework, you cannot bid
- Must be able to provide both software licensing and managed service delivery
- Must support network discovery across NHS infrastructure (likely including hospitals, clinics, and back-office systems)
- Must comply with NHS information governance and data security standards
- Must provide 24/7 support or define available support hours clearly
- No specific technical certifications mentioned — check full tender documents for ISO 27001, Cyber Essentials, or NHS security requirements
Key Tasks & Deliverables
- Supply and license a network discovery tool capable of identifying all connected devices on NHS networks
- Provide ongoing managed service to monitor, update, and maintain the tool
- Generate regular reports on network device inventory and health status
- Provide technical support and incident response for the tool
- Ensure the tool integrates with existing NHS IT management systems
- Maintain the tool with security patches and version updates throughout the contract term
How to Read This Tender
- 1This is a 'framework call-off' contract — it's not open competition. You must already be listed on NHS SBS framework SBS10510. If you're not on it, check when the next framework tender opens instead of bidding here.
- 2Look carefully at the 'specification' or 'statement of requirements' section — this will detail exactly what the network discovery tool must do (e.g. SNMP support, API integrations, reporting capabilities). This is where technical mismatches become clear.
- 3Check the 'evaluation criteria' — typically these contracts score on price (often 40-50%) and quality/capability (50-60%). Understanding what 'quality' means here (e.g. tool functionality, support response times, case studies) helps you write a strong bid.
- 4Note the contract term and any renewal options — this tells you if it's a 1-year deal or longer, which affects your pricing and resource planning.
- 5Flag the 'data protection' and 'security' clauses early — NHS contracts almost always require strict compliance with their information governance rules, and breach costs can be high.
Tips for Small Businesses
- If you're not currently on the SBS Digital Workplace Solutions 2 framework, contact NHS SBS directly to ask when the next framework application window opens — don't waste effort bidding on this specific call-off.
- Consider partnering with an existing framework supplier if you have a specialist tool or service — they handle the NHS compliance burden, you provide the technical capability, and you share the revenue.
- Emphasize your managed service capability, not just the tool itself — NHS buyers value suppliers who handle patches, updates, and support in-house rather than passing issues back to the hospital IT teams.
Award Details
Dell Corporation Limited
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Phoenix Software Limited
- 2
Gaist Solutions Limited
- 3
FCS Software Solutions Ltd
Phoenix Software Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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Key Dates
Published
28 May 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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