National Out Of Hours Systems
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)Estimated Value
Up to £15,158,695
Deadline
Not specified
Published
26 June 2025
Type
services
Overview
The Clinical Patient Management (more commonly known as Adastra) software allows clinicians to provide vital out of hours [OOH] unscheduled care remotely by accessing patient records and integrating with prescribing and emergency services whilst local GP services are closed. This new contract consolidates thirteen NHS Board contracts under one contract with NSS.
This software is provided to the OOH services of NHS Orkney, NHS Shetland, and NHS Western Isles under NHS Highland's contract and NSS contracts on behalf of Police Custody. NHS 24 contracts for concentrators that are messaging servers between NHS 24 and the Board Adastra instances and do not require a database.
The twelve Adastra databases will be moved into a single database instance. This allows upgrades and fixes to be delivered for all more easily and provides cost avoidance savings over the five years of the proposed new contract.
Regulations cited
- The Public Contracts (Scotland) Regulations 2015
Additional details
There is no known alternative software product available on the market and absolutely none that integrate with current GP IT Systems, NHS 24, Emergency Care Summary, and other digital systems this software is required to integrate with in Scotland. This new contract provides continuity of services for vital out of hours services under one national contract.
Therefore, NSS has negotiated a new five year contract with the incumbent supplier according to regulation 33 of The Public Contracts (Scotland) Regulations 2015. Additional information: NSS is observing a 10-day standstill period and intends to award this contract after 16 June 2025.
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Award Details
Advanced Health and Care Limited
£15,158,695
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Computacenter
8 contracts wonlatest 20 May 2026£18m
total awarded
- 2
Capgemini
2 contracts wonlatest 7 Jan 2026£2m
total awarded
- 3
Sword IT Solutions
2 contracts wonlatest 12 Dec 2025£744,000
total awarded
- 4
Insight Direct (UK) Ltd
2 contracts wonlatest 5 Dec 2025£385,104
total awarded
- 5
PricewaterhouseCoopers LLP
2 contracts wonlatest 12 Jun 2025£378,000
total awarded
Computacenter is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)Key Dates
Published
26 June 2025
Submission deadline
Not specified
Notice type
award
Source
find a tender
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