National Insurance & PAYE Service Support and Change
HM Revenue & CustomsEstimated Value
Up to £470,100,000
Deadline
19 October 2026
9 days remaining
Published
23 September 2026
Type
Not specified
Overview
HM Revenue & Customs (HMRC) is procuring for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services.
The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability.
HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Withheld Section94 Supplier
3 contracts wonlatest 19 Jun 2025ends 30 Jun 2030£13m
total awarded
- 2
Boxxe
£144,144
total awarded
- 3
CAPGEMINI UK PLC
£822m
total awarded
- 4
Vivansa s.r.l.
2 contracts wonlatest 16 Mar 2026ends 31 Dec 2026£134,960
total awarded
- 5
Scientific Laboratory Supplies Ltd
£420,000
total awarded
Withheld Section94 Supplier is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
HM Revenue & CustomsKey Dates
Published
23 September 2026
Submission deadline
19 October 2026
Notice type
tender
Source
find a tender
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