NAC/5202 Public Space Surveillance

North Ayrshire Council (NAC) requires a replacement contract for the annual maintenance, servicing and repairs of public space surveillance camera system. This will include all recording equipment and cameras within Marress House, Friars Croft, Irvine, KA12 8LU.

The requirement will also include attendance at emergency call outs as and when required. All of which will be contained within one lot.

There is a requirement for an additional lot for technical surveys on NAC’s held asset list. The tender will contain the following Lots: Lot 1 – Public Space Surveillance Lot 2 – Corporate Camera Survey The resultant contract for Lot 1 will be for an initial period of 2 year commencing 7 July 2025 until 6 July 2027 with the option to extend by up to 24 months until 6 July 2029.

Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding. As Lot 2 is a one-off requirement this will be in place for a six-month period from 7 July 2025 to 7 December 2025.

The contractor will provide servicing, maintenance and repair of North Ayrshire Council’s public space surveillance camera system including all control, recording and monitoring equipment, cameras, etc, including the equipment within Marress House, Friars Croft, Irvine, KA12 8LU. It shall be administered by North Ayrshire Council.

All cameras shall be monitored from the Marress House, Friars Croft, Irvine, KA12 8LU. In addition to this, the Contract involves response repairs to all surveillance camera equipment and cameras on a 24 hour, 7 days a week, 365 days of the year basis.

All CCTV equipment and cameras shall be inspected and tested twice per annum together with attendance to all reported faults. The contractor will provide technical surveys of the surveillance camera systems within North Ayrshire Council in Scotland.

The survey will assess the existing infrastructure, compliance with relevant regulations, and provide recommendations for improvement, upgrade, or replacement where necessary. Evaluate the current surveillance system’s functionality, coverage, and security.

Identify technical faults, blind spots, and potential risks. Provide recommendations for system enhancement, including estimated costs.