MSK Physiotherapy AI Service
KENT COMMUNITY HEALTH NHS FOUNDATION TRUSTEstimated Value
Not specified
Deadline
Not specified
Published
2 April 2026
Type
services
Overview
The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective. The service is expected to deliver a readily available, comprehensive, end-to-end clinical pathway for both new and existing patients, functioning as a full alternative to traditional care pathways rather than as an adjunct, supplementary offering, or "waiting well" solution.
This includes referral intake, diagnostic triage, clinical assessment, personalised treatment planning, treatment delivery, and discharge. The service delivered should be a hybrid model of digital/AI physiotherapist appointments plus virtual availability of HCPC registered physiotherapists employed by the contracted provider.
Accordingly, the supplier must hold Care Quality Commission (CQC) registration to evidence strong clinical governance. In addition, the AI solution must be certified as a Class IIa medical device and be available 24/7 to support safe, timely triage and clinical diagnosis.
Eligibility & compliance
The appointed supplier must be capable of taking full clinical and operational ownership and responsibility for the entire patient journey.
Contact & helpdesk
The full specification, with the Authority's detailed requirements, can be requested by emailing the Trust Contact for this notice.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Optima Health (Working on Wellbeing Ltd)
1 contract wonlatest 8 May 2025£1m
total awarded
Optima Health (Working on Wellbeing Ltd) is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
KENT COMMUNITY HEALTH NHS FOUNDATION TRUSTKey Dates
Published
2 April 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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