MOD DHDO Engagement Opportunity

As part of a wider transformation programme to optimise the way primary healthcare (PHC) is delivered in the UK Armed Forces, the Defence Healthcare Delivery Optimisation (DHDO) programme is developing a new, standardised PHC operating model, to be tested across a chosen geography in the UK between April 2019 and April 2020. The new model being tested will see the development of Care Groups overseen by 'Care Group Co-ordination Centres' (or 'Group Hubs' for short).

Group Hubs will deliver the co-ordinating function for a group of Care Centres, undertaking demand and capacity planning, scheduling the right services in the right location at the right time, managing resources across the Group, driving standardisation/reducing unwarranted variation of care services in line with strategic HQ direction, undertaking analytics, encouraging service improvement and reporting performance through the chain of command. DHDO is also looking into the options of Triage activity and/or remote consultation facilities (telemedicine).

DHDO is keen to engage with providers within the independent healthcare sector with experience of delivering this kind of model and/or these types of services. 1. We would be keen to understand your views on the concept of the Care Group Co-ordination Centre function 2.

We would be keen to understand the capability and appetite of the independent healthcare sector to support its delivery If you believe you may be able to contribute to DHDO and deliver services that could play a role in the 'Group Hub' concept, DHDO invites you to request a direct engagement opportunity. DHDO will seek to consult a broad range of suppliers and capabilities (via Industry Days and other direct engagement activities) to help inform both the future delivery model and delivery method. Further information can be found in the attachments.