Mid-sized Business Population customer experience survey 2015-18
HM REVENUE & CUSTOMSEstimated Value
Up to £452,512
Deadline
12 June 2015
Published
13 August 2015
Type
Not specified
Overview
HMRC is looking to develop a new survey to monitor the experience of its Mid-Size business customers in dealing with HMRC. Specifically, we are looking to track changes in the experience of these customers over time, assess the impact of new initiatives and gauge their overall perceptions of HMRC. The survey will also help HMRC identify where future improvements could be made to the services offered to these customers.
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HM Revenue & CustomsKey Dates
Published
13 August 2015
Submission deadline
12 June 2015
Notice type
award
Source
contracts finder
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