Microsoft Unified Support Contract
London Borough of Waltham ForestEstimated Value
Up to £58,000
Deadline
27 January 2020
Published
3 February 2020
Type
services
Full Description
Advanced Advisory Support Hours as needed
Advisory Services 1 ea
Advanced Built-in Proactive Services -
Generic Administrative Included
Advanced Problem Resolution Hours as needed
Problem Resolution Support Included
Advanced Service Delivery Management
Service Delivery Management 1 ea
Modern Service Management - Cloud Success Plan
Generic IT Service Management Included
On-demand Assessment
On-Demand Assessment 1 ea
On-Demand Assessment - Setup and Config Service On-Demand Assessment
Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed Webcast
Contact Information
Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed Webcast
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Buyer Profile
London Borough of Waltham ForestKey Dates
Published
3 February 2020
Submission deadline
27 January 2020
Notice type
award
Source
contracts finder
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