System operational · UK tenders
planned
ocds-h6vhtk-05f194 · planning

Microsoft Support Services

BANK OF ENGLAND

Estimated Value

Up to £4,500,000

Deadline

Not specified

Published

22 September 2026

Type

Not specified

LondonGB

Overview

The Bank of England is reviewing its future requirements for Microsoft support services and is seeking market insight into the support models, service capabilities and commercial approaches available to support its Microsoft estate. At this stage, the Bank has not made any decisions regarding a future procurement.

This preliminary market engagement is intended to inform the Bank's understanding of the market, potential service offerings, and future sourcing strategy. The purpose of this engagement is to obtain market feedback on areas including: • Support service models and delivery approaches. • Service capabilities, including proactive, reactive and advisory support services. • Commercial and pricing models. • Service levels, escalation processes and governance arrangements. • Access to specialist technical expertise and engineering resources. • Innovation, automation and emerging support capabilities. • Market trends and developments relevant to Microsoft support services.

The Bank welcomes responses from suppliers with relevant Microsoft support services expertise. Feedback received will help inform the Bank's future requirements, sourcing strategy and any subsequent procurement decisions.

Additional details

This Preliminary Market Engagement exercise does not constitute a call for competition and will not result in the award of any contract. The Bank reserves the right to amend the scope, requirements and procurement approach of any future procurement following completion of the engagement process.

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Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    E&B Group Limited

    9 contracts wonlatest 10 Feb 2026

    £2m

    total awarded

  2. 2

    TEMENOS UK LIMITED

    4 contracts wonlatest 13 Aug 2026ends 31 Dec 2030CH 01972767

    £6m

    total awarded

  3. 3

    OVE ARUP & PARTNERS LIMITED

    4 contracts wonlatest 9 Jul 2026CH 01312453

    £430,391

    total awarded

  4. 4

    PILLER UK LIMITED

    4 contracts wonlatest 4 Jun 2026ends 30 Jun 2026CH 01234302

    £214,330

    total awarded

  5. 5

    S&P Global Market Intelligence LLC

    4 contracts wonlatest 19 May 2026

    £457,956

    total awarded

E&B Group Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

BANK OF ENGLAND
Typepublic body
RegionNorth East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West
Total tenders208
Total spend£1,486,701,984
View buyer profile

Key Dates

Published

22 September 2026

Submission deadline

Not specified

Notice type

planning

Source

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