Microsoft Premier Support
Department For EducationEstimated Value
Up to £730,000
Deadline
28 February 2017
Published
28 April 2017
Type
services
Overview
Microsoft Premier Support for both SFA and DfE for the period commencing 05/03/2017 Expiring 04/03/2018. Microsoft Service Delivery Manager will facilitate the continual improvement of the SFA and DfE IT infrastructure and operations by delivering: Service Delivery Planning, Incident, Escalation and Crisis Management, Remediation planning, Incident Reporting, Trend Analysis, Post Incidents Reviews, Information distribution and Premier Contract Management.
Microsoft Application Development Management (ADM) will support the SFA and DfE's development of solutions on the Microsoft Cloud Platform (Azure). The ADM will be aligned to the developers accelerate innovation, reduce risk and modernise solutions, aligned to the Department's core business objectives.
Reactive and Advisory Support; Premier Architectural Services - Cloud Development (per solution) to include: - Learning Records System (LRS) and Legacy. Designated Support Engineer - Hours can be aligned to any technology i.e. Exchange Messaging, SCOM/OMS Monitoring, Azure, Security/Identity, Service Management and SharePoint.
Key dates
- Commences
- 05/03/2017
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Engine Partners UK LLP (Transform)
1 contract wonlatest 18 Sept 2026£9m
total awarded
- 2
Mobilise Cloud Services Ltd
1 contract wonlatest 9 Apr 2026£4m
total awarded
- 3
Faculty Science Limited
1 contract wonlatest 9 Jan 2026£6m
total awarded
- 4
Methods Business and Digital Technology
1 contract wonlatest 30 May 2025£9m
total awarded
- 5
Methods Business and Digital ltd
1 contract wonlatest 30 May 2025£9m
total awarded
Engine Partners UK LLP (Transform) is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Department for EducationKey Dates
Published
28 April 2017
Submission deadline
28 February 2017
Notice type
awardUpdate
Source
contracts finder
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