Mental Health Recovery Services: Supported Accommodation (High Support)

RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours.

Key Requirements: 24/7 staffed accommodation in a psychologically informed and trauma-informed environment. Delivery of Section 117 aftercare under the Mental Health Act and support under the Care Act.

Focus on recovery, independence, and move-on, with personalised, co-produced support plans. Provision of skills development, wellbeing activities, risk management, and social inclusion.

Compliance with safeguarding, health & safety, and data protection standards. Integration with statutory and community partners, promoting digital inclusion and assistive technology.

Robust staffing model, recruitment, training, and supervision strategies. Performance monitoring against KPIs, including resident satisfaction, staff wellbeing, and move-on outcomes.

Accommodation Details: Lot 1 (North Cluster): 3 buildings, 29 bed spaces. Lot 2 (South Cluster): 1 building with 11 bed spaces.

Contract Highlights: Block-funded support service (rent and housing management excluded). Providers must enter into Housing Management Agreements with Registered Providers.

Providers must demonstrate innovation, social value, and value for money. For full details, including eligibility criteria, service model, and KPIs, refer to the ITT on Jaggaer.