Maternity and Neonatal Patient Reported Experience Measure
NHS EnglandEstimated Value
Not specified
Deadline
Not specified
Published
13 April 2026
Type
services
Overview
The Maternity and Neonatal Patient Reported Experience Measure (MatNeo PREM) responds to a commitment in the Ten-Year Health Plan that “a new PREM…enables all women and families to provide feedback on their care from summer 2026 onwards”. The service will require a provider to develop an interim approach that enables all maternity and neonatal service users to receive a PREM questionnaire in a range of languages and formats, with responses to be collected centrally and made available in near real-time.
This could include, providing Trusts with training and information and offering a helpline for technical support as well as co-producing (with service users) a communication strategy and materials to promote the PREM for service users. Crown Commercial Service - RM6126 - Research and Insights DPS. https://www.gca.gov.uk/agreements/RM6126
To note market engagement which has now been completed was published via a UK2 notice published on 24.2.2026 - 2026/S 000-016595 The intention, subject to approval will be to run a competition via the DPS in early May 2026.
This interim solution will ensure that
- PREM questionnaire is available to all service users.
- PREM is available in different languages.
- Trusts can use the data from PREM responses to make improvements to care. Additional information: NHS England would like to inform the market of its intention, subject to approval, to commission a Maternity and Neonatal Patient Reported Measure Service using the following Dynamic Purchasing System:
Eligibility & compliance
The appointed supplier will be required to understand and provide the support and guidance Trusts need to equip them with skills and knowledge to successfully implement PREM.
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Buyer Profile
NHS EnglandKey Dates
Published
13 April 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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