System operational · UK tenders
Awarded
4cd30edd-24a3-40da-ad97-24441f2f2790 · awardUpdate

Management & Running of Schools Buying Hubs Regional Pilot

Department For Education

Estimated Value

Up to £2,560,865

Deadline

20 September 2017

Published

5 December 2018

Type

services

SME SuitableNorth WestGBCompetitive dialogue (above threshold)CPV: 98110000
CategoryGoods & supplies

Overview

The Invitation to Tender was for the procurement of the North West and South West Schools' Buying Hubs (Hubs). It is the Department's intention to establish a national network of School Buying Service Providers, beginning with a pilot phase.

The Department is Piloting the Schools' Buying Hub concept in two regions of England (North West and South West) with the potential to roll out more hubs nationality if it proves successful. The Service Provider will act as a trusted support to schools in the North West region.

This support will include: • Advice and guidance - to reduce spend across all categories of spend • Complex contracts support • Local and Regional aggregation to reduce spend on complex areas such as Learning resources (excluding ICT equipment), ICT learning resources and Administrative supplies. The Hubs will offer services to all state 5-16 year schools in their region.

Contact & helpdesk

The Service Provider will also need to provide the following secondary services (including but not limited to): • a customer relationship management Solution (CRM) and underpinning technologies • a programme for ensuring high levels of registration with and uptake of the Hubs service • Multichannel contact centre systems and functionality including web-based and telephony support, social media (where appropriate), and delivery of targeted communications; • access to specialist procurement advisors

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Buyer Profile

Department for Education
Typepublic body
RegionNorth East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West
Total tenders349
Total spend£25,941,053,500
View buyer profile

Key Dates

Published

5 December 2018

Submission deadline

20 September 2017

Notice type

awardUpdate

Source

contracts finder

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