Magic Notes for Children's and Adults Services

Magic Notes is a digital productivity tool designed to automatically capture, summarise, and structure key information from meetings, emails, and documents. It uses intelligent automation to convert spoken or written content into clear, actionable notes, reducing the need for manual documentation.

By streamlining administrative tasks, Magic Notes helps staff save time, improve accuracy, and focus on higher-value work. The need for such a solution was identified through feedback from staff who were spending significant time on repetitive administrative tasks, such as manually writing up meeting notes, summarising communications, and preparing documentation.

During the pilot, users reported that Magic Notes significantly reduced their administrative burden, allowing them to reallocate time to higher-value activities and improve overall productivity. Hampshire County Council has been running a successful pilot scheme for Magic Notes across Adults and Childrens services.

Based on the positive outcomes and user feedback, the Council now seeks to procure the service on a more permanent basis to support wider adoption and embed the efficiencies across teams. Hampshire County Council used Crown Commercial Service's G-Cloud 14 (Lot 2) to undertake this procurement. A desktop evaluation was completed, and an award was made.