Low Income Family Tracker (LIFT) Platform
Peterborough City CouncilEstimated Value
Up to £172,500
Deadline
17 November 2025
Published
5 June 2026
Type
Not specified
Overview
LIFT Licence\r Better Off Calculator\r LIFT Campaign Platform
AI Analysis
Powered by AI — always verify against official documents
The UK government is seeking a supplier to provide licensing, operation, and support for the LIFT (Low Income Family Tracker) platform — a digital tool that helps families on low incomes calculate their benefits eligibility and access financial support campaigns. This is a software platform contract that requires ongoing service delivery and maintenance.
Requirements
- No specific requirements listed in the notice — check the full tender documents.
- Look for: software hosting and support capabilities
- Look for: experience delivering digital platforms to government or public sector
- Look for: data security and GDPR compliance experience
- Look for: ability to manage user databases and calculator tools
Key Tasks & Deliverables
- Provide and maintain LIFT Platform licensing (the legal right to use and operate the software)
- Operate and support the Better Off Calculator tool (the benefits eligibility calculation engine)
- Manage the LIFT Campaign Platform (used to run outreach campaigns to low-income families)
- Provide ongoing technical support and updates to keep the platform running
- Ensure the platform remains accessible and functional for end users (families seeking benefits advice)
How to Read This Tender
- 1This is a licensing and services contract, not a build contract — the software already exists, so the buyer wants someone to run and support it rather than create it from scratch.
- 2Look carefully at the 'Licence' section — understand what rights you're getting to use, modify, and distribute the LIFT software, and any restrictions on how you can use it.
- 3The 'Better Off Calculator' is the core tool — expect requirements around accuracy, uptime, user numbers, and response times; check what data the calculator needs access to and who owns that data.
- 4Social value may be scored heavily here since this is a low-income support service — be ready to explain how your proposal helps vulnerable families, improves access to benefits, or delivers social impact.
- 5Check whether you need to subcontract specialist delivery partners (e.g. hosting providers, cybersecurity firms, user support teams) — many suppliers win by building a strong supply chain rather than doing everything in-house.
Tips for Small Businesses
- If you're a small software or digital services company, consider partnering with a larger managed services provider or hosting firm as a subcontractor — this lets you bid without needing to own all the infrastructure yourself.
- Emphasize any existing experience running public-facing benefit or financial inclusion tools, even if they're not identical to LIFT — government buyers want to see proven track records in sensitive, low-income-focused services.
- Build your bid around user support and campaign effectiveness, not just technical operation — small businesses often win by showing they'll add personal, responsive service that larger suppliers can't match. Highlight your plan for helping families actually use the calculator and understand their benefits.
Award Details
Policy in Practice
£172,500
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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Buyer Profile
Peterborough City CouncilKey Dates
Published
5 June 2026
Submission deadline
17 November 2025
Renewal expected40% confident
November 2028
Predicted using median duration of UK contracts in the same CPV division (35 months from contract start date → renewal expected by Nov 2028).
Notice type
Contract
Source
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