System operational · UK tenders
Awarded
0c20d4b2-23c1-4ae4-914f-e85f884cb2d1 · award

LiveWell Dorset Digital Platform & Customer Relationship Management (CRM)

Dorset Council

Estimated Value

Up to £232,000

Deadline

30 November 2020

Published

29 October 2020

Type

services

SME SuitableVCSE SuitableSouth WestGBOpen procedureCPV: 72000000
CategoryIT & technology

Overview

Public Health Dorset (PHD) is the public health service supporting Bournemouth, Christchurch & Poole Council and Dorset Council to deliver public health functions and services across the County. Part of Dorset's Prevention at Scale agenda, LiveWell Dorset is an integrated lifestyle service delivered by PHD.

It supports people to make lifestyle changes that will help improve their health. This support is offered via a range of means including online self-serve tools, initial assessment and advice, referral to other public health services, signposting to local support and 1:1 LiveWell Coaching.

We also support organisations to embed prevention and behaviour change into their practice by delivering training and resources. We are seeking a Provider to help us continue to manage and develop our existing digital platform (including the CRM).

Contact & helpdesk

Our support offers are underpinned by a telephone contact centre and a digital platform.

Additional details

The key aspects of the services sought are: • A comprehensive hosting, maintenance and support service. • A partner who will lead the way with web development and CRM technology expertise to help achieve our digital platform development objectives. Tenderers are requested to read the PROCUREMENT DOCUMENT first as it contains important information.

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Buyer Profile

Dorset Council
Typepublic body
Total tenders64
Total spend£2,782,691,217
View buyer profile

Key Dates

Published

29 October 2020

Submission deadline

30 November 2020

Notice type

award

Source

contracts finder