Liquid Logic / LAS / System C
Bracknell Forest Borough CouncilEstimated Value
£1,079,809 – £0
Deadline
26 May 2026
Published
5 June 2026
Type
Not specified
Overview
Adults' Social Care case management system that underpins statutory functions including assessments, safeguarding, commissioning, financial assessments, and reporting
AI Analysis
Powered by AI — always verify against official documents
This contract is for providing and maintaining a digital case management system for adult social care — the software that local councils use to manage everything from assessing vulnerable adults' needs to handling safeguarding concerns and tracking finances. It's a critical back-office system that supports statutory (legally required) functions.
Requirements
- System must support statutory adult social care functions including needs assessments, safeguarding, commissioning, and financial assessments
- Must handle reporting and data management for compliance purposes
- Must integrate with existing council IT infrastructure
- Likely requires ISO 27001 or equivalent information security certification (standard for handling sensitive social care data)
- Must comply with UK data protection law (GDPR/Data Protection Act 2018)
- Must meet accessibility standards (WCAG 2.1 or similar for staff and service users)
- Likely requires proven experience supporting local government adult social care
- Check full tender documents for specific technical requirements, support/SLA commitments, and data hosting location requirements
Key Tasks & Deliverables
- Provide and maintain a live case management system for recording and tracking adult social care cases
- Enable staff to conduct and document needs assessments for vulnerable adults
- Deliver safeguarding case tracking and alert functions
- Support commissioning workflows (arranging and managing care services)
- Manage financial assessments and charging for social care services
- Produce statutory reports and data returns for government/regulators
- Provide ongoing technical support and system maintenance during contract term
- Handle security patching and system updates
- Manage data backups and disaster recovery
- Deliver user training and documentation
How to Read This Tender
- 1This is a high-stakes contract — adult social care systems handle sensitive data about vulnerable people, so security, reliability, and compliance are non-negotiable. Read the full specification carefully for data protection, uptime, and support requirements.
- 2Look for the 'Lot' structure — this tender may be split into lots (e.g. separate contracts for different regions or functions). Check which lot(s) you can bid for.
- 3Check the service level agreement (SLA) section closely — this will define response times for system outages, maximum downtime allowed, and penalties if you miss targets. Social care teams depend on this system daily.
- 4Identify the incumbent system (Liquid Logic, LAS, or System C are likely existing systems) and clarify whether you're replacing it, enhancing it, or running it in parallel. Data migration and continuity requirements will be critical.
- 5Flag the evaluation criteria early — local councils often score on social value (e.g. local jobs created, support for vulnerable groups), not just price. Prepare evidence of your social value offer.
Tips for Small Businesses
- If you're not a major software vendor, consider partnering with established suppliers as a subcontractor or consortium member. Councils want proven, stable platforms for statutory functions, so credibility is key.
- Build a strong social value proposition — councils must demonstrate community benefit. Offer apprenticeships, support for local charities, or employment of people with disabilities to strengthen your bid scoring.
- Data security and compliance will be heavily weighted. Get certified (ISO 27001) before bidding, or partner with someone already certified. Document your disaster recovery and backup procedures meticulously.
- Request early engagement/pre-procurement Q&A sessions if offered — clarify what the council actually needs, whether they want a commercial off-the-shelf product or custom build, and their timeline for switchover from the old system.
Award Details
Liquidlogic Limited
£1,079,809
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Buyer Profile
Bracknell Forest Borough CouncilKey Dates
Published
5 June 2026
Submission deadline
26 May 2026
Renewal expected40% confident
May 2029
Predicted using median duration of UK contracts in the same CPV division (35 months from contract start date → renewal expected by May 2029).
Notice type
Contract
Source
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