Lifts Preventative Management

The Regenda Group invites tenders for the provision of a comprehensive programme of maintenance, repair and servicing across its portfolio of lifting equipment. The tender is structured into two distinct lots to provide clarity of scope and to enable bidders to focus on the areas that best align with their specialist expertise: Lot 1 – Passenger Lifts Preventative Maintenance Lot 2 – Domestic Lifting Equipment Preventative Maintenance Across both lots, the appointed contractors will be responsible for ensuring that all lifts remain safe, compliant, reliable and fully operational, with downtime kept to an absolute minimum.

The required service includes planned preventative maintenance, responsive repairs, statutory compliance activities, emergency call‐outs and ongoing performance monitoring. Regenda Limited is seeking a suitable contractor to carry out comprehensive lift maintenance services, including preventative maintenance, routine inspections, servicing, repairs, testing and certification to ensure all lifts remain safe, compliant and fully operational.

The contract requires proactive identification and timely replacement of worn components, along with a structured programme of planned maintenance visits. The contract will have an initial term of 3 years (subject to performance satisfaction after the first 12 months) and the option to extend for further three periods of 12 months up to a maximum of 36 months.

Regenda is seeking to appoint a contractor to deliver the preventative maintenance, servicing and repair of domestic lifting equipment, ensuring all assets remain safe, compliant and fully operational. The contractor will provide regular servicing, fault diagnosis, minor repairs, component replacement and proactive maintenance to minimise downtime and support resident mobility, as detailed in the specification document.

High standards of customer care (particularly for vulnerable residents) are essential, alongside rapid breakdown response and accurate record‐keeping throughout the contract. The contract will be for an initial period of 3 years (subject to performance satisfaction after the first 12 months) followed by three optional further periods of 12 months for a maximum of 36 months.