Laboratory Equipment and Maintenance Services Framework – Lots 1 and 2

United Utilities is seeking to establish a multi-supplier framework agreement for the supply of laboratory equipment and associated maintenance services. The Framework will support regulatory, operational and investigative laboratory testing requirements.

Lot 1 – Laboratory Equipment Supply, Installation, Warranty and Lifecycle Support: supply, delivery, installation, commissioning, warranty and associated lifecycle support for new and replacement laboratory equipment. Lot 2 – Laboratory Equipment Maintenance, Repair and Lifecycle Support: planned preventative maintenance, reactive maintenance and repair, service-tier support, spare parts, lifecycle support and associated service-level requirements for laboratory equipment assets.

The Framework will operate for an initial term of four years, with options to extend by up to a further four years. Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period.

The scope is intentionally broad at framework level to ensure United Utilities can access appropriate laboratory equipment and instrumentation as testing requirements evolve. Specific equipment requirements will be defined at call-off mini-competition stage

Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Lot 2 is intended to provide a structured route for maintaining laboratory assets once they are outside warranty, or where a maintenance requirement is otherwise required. The purpose of Lot 2 is to improve service resilience, asset availability, lifecycle visibility and commercial control across the laboratory equipment estate