Kent & Medway Crisis Houses Market

***This advert is for market engagement only*** NHS Kent and Medway Integrated Care Board intends to undertake a procurement process for the provision of two Crisis Recovery Houses, located in Medway and Thanet.

The Crisis Recovery Houses will offer a safe, therapeutic environment for individuals experiencing a mental health or psychological crisis. These services provide a community-based alternative to statutory clinical provision wherever appropriate, and work in partnership with health and social care teams to deliver a blended model of psychosocial support.

The contract duration is expected to be 3 years with up to a 2-year extension option. The indicative total contract value (over 5 years) against anticipated activity trajectories is expected to be approximately £2,750,000.

The commissioner has published this Prior Information Notice to support pre-market engagement only at this stage. The objective of this engagement is to help the commissioner finalise the financial model, service model and procurement strategy.

Providers are invited to attend a virtual market engagement event which will focus on the service specification/requirements, financial model and an overview of the procurement process. The event is scheduled for 8th January 2026.

Further event details will be communicated to registered providers. Providers are asked to complete a short questionnaire as part of the registration process.

The service that this Prior Information Notice (PIN) relates is within scope of the Provider Selection Regime (PSR). The Commissioner(s) and AGCSU are bound only by the HealthCare Services (Provider Selection Regime) Regulations 2023.

For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply. The Commissioner does not bind itself to commencing or running any public procurement procedure further to, or as a result of, this market engagement.

Any subsequent procurement, if undertaken, will be commenced by way of a separate call for competition via a relevant notice published in Find a Tender. Any and all information/documents are draft and subject to change.

Additional information: To register to attend the event and access further details please go to the following https://health-family. force.com/s/Welcome, register on the system as appropriate and access project reference C405480 Kent & Medway Crisis Houses Market Engagement and complete the short questionnaire to register your attendance. Please register by 5pm on 05.01.2026